At a Glance
- Tasks: Oversee restaurant operations and ensure exceptional guest experiences.
- Company: Join the luxurious Hoar Cross Hall, a stunning spa resort in Staffordshire.
- Benefits: Competitive salary, free meals, spa discounts, and flexible working hours.
- Other info: Enjoy a supportive environment with great development opportunities.
- Why this job: Be part of a passionate team creating memorable dining experiences.
- Qualifications: 2+ years in hospitality, strong leadership, and people skills required.
The predicted salary is between 30000 - 32450 £ per year.
Location: Hoar Cross Hall, Staffordshire
About Us
Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals.
The Role
At Hoar Cross Hall, we pride ourselves on providing incredible service and a memorable experience for every single guest. We are seeking a dynamic and motivated Assistant Restaurant Manager to join us and contribute to our continued success. Becoming a part of our team means bringing warmth, precision, and a commitment to excellence to every interaction. If you have a natural way with people, a strong eye for detail, and a passion for maintaining high standards, this role is for you.
Working closely with the Restaurant Manager, you will help oversee day-to-day operations, drive team success, and ensure every guest enjoys a seamless dining experience.
Your responsibilities:
- Adhering to opening and closing procedures to ensure the smooth daily operations within our restaurant.
- Conducting effective shift briefings to keep the team updated on VIPs, special occasions, and daily goals.
- Demonstrating exemplary service attributes consistent with industry and company standards. This includes fulfilling guest requests and exceeding expectations, effectively handling and resolving guest complaints, maintaining a high level of menu and service knowledge, and being attentive to guest needs.
- Demonstrating a thorough understanding of health, hygiene, and first aid safety regulations, ensuring a safe environment for guests and staff.
- Assisting with staffing needs by assessing daily and weekly requirements and adjusting schedules as needed.
Personal Specification
Essentials:
- Have previous experience in a supervisory role within restaurants or hospitality industry.
- Have a minimum of 2 years experience.
- Have exceptional knowledge of restaurant and bar operations.
- Have exceptional people skills with the ability to communicate and collaborate effectively.
- Have excellent leadership and communication skills.
- Have the ability to work in a fast-paced environment.
- Have excellent organisational skills and attention/eye for detail.
Desirables:
- Have experience with large volume covers.
- Have Food Safety Training.
- Have knowledge of health and safety regulations related to food and beverage service.
Additional Information:
- Full-time contract - 40 hours per week.
- Working 5 out of 7 days a week.
- £32460.96 per annum.
- Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business such as working evenings, weekends, and Bank Holidays.
- Hold the relevant Right to Work in the UK, not requiring future sponsorship.
Why Join Us:
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality.
- Complimentary Spa Day on work anniversaries at any of our company spas.
- Free meal provided daily through our staff canteen.
- Complimentary use of leisure and spa facilities.
- Access to the Employee Assistance Program.
- 30% discount on overnight stays and spa days.
- Discounts on food, drink and retail across our venues.
- Pension scheme.
- Free Parking.
- Refer-a-Friend scheme.
- Excellent Induction and training programme.
- Perkbox Online benefits and discounts.
- On-line Doctor support (appointments/prescriptions).
- A fun, supportive and inclusive work environment with loads of development opportunities.
People say you can’t choose your family, well we choose you to be part of ours!
Assistant Restaurant Manager employer: Hoar Cross Hall
At Hoar Cross Hall, we pride ourselves on creating a warm and inclusive work environment where passion and positivity thrive. As an Assistant Restaurant Manager, you will enjoy a range of benefits including complimentary spa days, access to leisure facilities, and a supportive team dedicated to your professional growth. Join us in our picturesque estate in Staffordshire, where every day offers the opportunity to deliver exceptional service and create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hoar Cross Hall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hoar Cross Hall
Don't be shy about reaching out to Hoar Cross Hall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hoar Cross Hall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hoar Cross Hall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
