At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in a luxury setting.
- Company: Join the stunning Hoar Cross Hall, a luxury spa resort in Staffordshire.
- Benefits: Enjoy free meals, spa days, discounts, and a fun, supportive work environment.
- Other info: Flexible shifts available with opportunities for career advancement.
- Why this job: Be part of a passionate team that values your growth and development.
- Qualifications: Previous hospitality experience and excellent communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Location: Hoar Cross Hall, Staffordshire
About Us: Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world‑class spa. At Hoar Cross Hall, we are committed to delivering exceptional service and creating unforgettable memories for our guests.
The Role: Do you have a passion for impeccable service and exquisite food? As part of our Food and Beverage team, you will have a natural way with people, an eye for detail, and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines! You will work as part of a fun energetic team creating astounding experiences for our guests.
Role Specification:
- Providing an efficient, courteous, and professional service at all times, undertaking new or refresher training sessions as required.
- Assisting in the delivery of all aspects of the food and beverage service to our guests, in all areas of the hotel & spa.
- Keeping the front and back of house areas clean, tidy and set up for any function in line with BEOs and to comply with all closedown and setup procedures.
- Having the ability to run a section in any restaurant across the business at any given dining time, including Breakfast, Afternoon Tea, Lunch and Dinner.
- Having the ability to answer guest queries in a polite and helpful manner.
Personal Specification:
Essentials:- Have previous experience in a similar role within the hospitality industry.
- Have a good understanding of food hygiene and quality standards.
- Have the ability to work under pressure and in a fast‑paced environment.
- Have excellent interpersonal and communication skills.
- Have experience with large volume covers.
- Have Food Safety Training.
Additional Information:
- Full and part time positions available.
- Working between 1-5 days a week (6 hours minimum - 40 hours per week).
- Covering shifts for breakfast, lunch and dinner.
- Zero-hour contract.
Why Join Us:
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality.
- Complimentary Spa Day on work anniversaries at any of our company spas.
- Free meal provided daily through our staff canteen.
- Complimentary use of leisure and spa facilities.
- Access to the Employee Assistance Program.
- 30% discount on overnight stays and spa days.
- Discounts on food, drink and retail across our venues.
- Pension scheme.
- Free Parking.
- Refer-a-Friend scheme.
- Excellent Induction and training programme.
- Perkbox Online benefits and discounts.
- On-line Doctor support (appointments/prescriptions).
- A fun, supportive and inclusive work environment with loads of development opportunities.
People say you can’t choose your family, well we choose you to be part of ours!
Food & Beverage Assistant in Burton upon Trent employer: Hoar Cross Hall - F&B: Ballroom
Hoar Cross Hall is an exceptional employer that offers a unique blend of luxury and hospitality in the stunning Staffordshire countryside. With a strong commitment to employee growth, we provide comprehensive training, a supportive work environment, and numerous benefits including complimentary spa days, discounts, and access to leisure facilities. Join our passionate team and be part of creating unforgettable experiences for our guests while enjoying a fulfilling career in a picturesque setting.
Contact Details:
Hoar Cross Hall - F&B: Ballroom Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Burton upon Trent
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Hoar Cross Hall if you can. Familiarising yourself with the atmosphere and services will help you connect better during your chat with the hiring team.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for hospitality shine through. Share stories about your previous experiences in food and beverage roles to demonstrate your commitment to exceptional service.
✨Tip Number 3
Ask questions! Engage with the interviewers by asking about their experiences at Hoar Cross Hall. This shows you're genuinely interested in being part of the family and helps you understand the culture better.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our amazing team right from the start.
We think you need these skills to ace Food & Beverage Assistant in Burton upon Trent
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and beverage shine through! Share any experiences that highlight your love for exceptional service and how you enjoy creating memorable moments for guests.
Tailor Your CV:Make sure to tailor your CV to the role. Highlight relevant experience in hospitality and any specific skills that match the job description. We want to see how you can bring your unique flair to our team!
Be Personable:Remember, we’re looking for personalities that shine! Use a friendly tone in your cover letter and let us know why you’d be a great fit for our fun and energetic team at Hoar Cross Hall.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Hoar Cross Hall - F&B: Ballroom
✨Know the Venue Inside Out
Before your interview, take some time to research Hoar Cross Hall. Familiarise yourself with its dining venues, spa services, and overall atmosphere. This will not only show your genuine interest but also help you answer questions about how you can contribute to creating those unforgettable guest experiences.
✨Showcase Your Passion for Service
During the interview, let your passion for hospitality shine through. Share specific examples from your previous roles where you went above and beyond to deliver exceptional service. This aligns perfectly with the ethos of treating guests like family, which is central to Hoar Cross Hall's mission.
✨Demonstrate Your Team Spirit
Since you'll be working as part of a fun, energetic team, it's important to convey your ability to collaborate effectively. Discuss times when you worked well in a team setting, highlighting your interpersonal skills and how you contributed to a positive work environment.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle various situations, such as managing a busy dining service or addressing guest queries. Think through these scenarios beforehand and be ready to demonstrate your problem-solving skills and ability to maintain high standards under pressure.
