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- Tasks: Lead and inspire the team while ensuring smooth store operations.
- Company: Join hmv, a UK entertainment icon since 1921, passionate about music and movies.
- Benefits: Enjoy a permanent, full-time role with opportunities for growth and development.
- Why this job: Be part of a vibrant culture that values diversity and exceptional customer service.
- Qualifications: A passion for entertainment and experience in retail or customer service is preferred.
- Other info: Must be available weekends and flexible during the week; equal opportunities employer.
The predicted salary is between 24000 - 36000 £ per year.
hmv has been the home of entertainment in the UK since 1921. If you really know your stuff about the products that we sell and can inspire customers and deliver exceptional service, we can offer you an exciting career in entertainment retail.
We are looking for a Supervisor to support store management in motivating and developing the team, driving incentives and achieving store targets. As a key-holder, the Supervisor is also responsible for assisting with transactions, opening/closing the store and will play an important role in the smooth day-to-day running of store operations.
Using your specialist product and market knowledge, you’ll also contribute to hmv’s success through providing first class customer service, merchandising and replenishing stock. In addition to the above, you will need to work the hours advertised.
We are an equal opportunities employer and are committed to diversity and inclusion. Please note that successful applicants will be required to provide evidence of eligibility to work in the UK.
HMV 37.5 hrs Permanent, Full Time. Applicants will need to be available weekends, plus flexibility during the week.
Application Expiry Date: 20/06/2025
Supervisor employer: HMV
Contact Detail:
HMV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends in entertainment and retail. Knowing what's popular can help you engage with customers and demonstrate your passion for the products hmv sells.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you've motivated a team or driven sales. This will highlight your ability to support store management effectively.
✨Tip Number 3
Prepare to discuss how you would handle customer service scenarios. Being able to provide examples of exceptional service will set you apart as a candidate who truly understands the importance of customer satisfaction.
✨Tip Number 4
Be ready to demonstrate your flexibility regarding working hours. Since the role requires weekend availability and adaptability during the week, showing that you're open to various shifts will make you a more attractive candidate.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Supervisor at hmv. Highlight your relevant experience in motivating teams, driving sales, and providing excellent customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the requirements of the Supervisor position. Emphasise your product knowledge, leadership abilities, and any previous retail experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for entertainment retail and your understanding of hmv's values. Mention specific examples of how you have successfully led teams or improved customer satisfaction in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HMV
✨Show Your Product Knowledge
Make sure to brush up on the products that hmv sells. Being able to discuss your favourite music, films, or games will not only show your passion but also demonstrate your expertise in the field.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to motivate and develop your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to inspire and drive results.
✨Emphasise Customer Service Experience
Customer service is key in retail. Be ready to share specific instances where you provided exceptional service or resolved customer issues effectively, showcasing your commitment to customer satisfaction.
✨Be Flexible and Available
Since the role requires weekend availability and flexibility during the week, be honest about your schedule. Highlight your willingness to adapt and work the hours needed to support the store's operations.
