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- Tasks: Support store management by ensuring safety and compliance while reducing crime opportunities.
- Company: Join HMV, a legendary UK entertainment brand, as they return to Oxford Street!
- Benefits: Enjoy staff discounts, ongoing training, and access to a mental wellbeing programme.
- Why this job: Be part of a dynamic team in a vibrant environment focused on safety and customer service.
- Qualifications: Previous retail security experience preferred; strong communication and problem-solving skills required.
- Other info: Flexible shifts available; both part-time and full-time roles offered.
The predicted salary is between 24000 - 36000 £ per year.
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Client:
HMV
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
71db667b37cf
Job Views:
5
Posted:
25.08.2025
Expiry Date:
09.10.2025
Job Description:
HMV has been the home of entertainment in the UK since and we are thrilled to announce our return to our iconic flagship store at Oxford Street!
As we are building a brand new team, we are looking for Security / Senior Loss Prevention Officers to support the Store Management and Sales teams.
You will be implementing loss prevention best practices and ensuring compliance in store. Working as part of a team on the sales floor, you will ensure a safe and secure environment for staff and customers by reducing opportunities for crime, disorder, and accidents.
We are looking for candidates who can demonstrate confidence and ability when dealing with sensitive matters, have a passion for safety first, and approach all situations with a customer-focused priority. We are seeking both part-time (15 hours per week) and full-time (37.5 hours per week) candidates who can work shifts, including weekends.
Key responsibilities include:
- Customer relations and Health & Safety compliance
- Responding positively to conflict in accordance with company procedures and Health and Safety requirements
- Assisting security operatives and law enforcement agencies, working lawfully to deter criminal activity
- Adhering to company data and incident reporting procedures
- Ensuring compliance with loss prevention policies and maintaining safety for staff and customers
- Carrying out duties assigned by your manager
- Understanding and implementing fire and safety evacuation procedures
The ideal candidate will possess:
- A professional manner that reflects well on you and the company
- Previous retail security experience (preferable)
- Ability to work collaboratively within a team
- Dependability and availability for a regular schedule
- A friendly, approachable personality
- A smart and presentable appearance
- Experience working with police and law enforcement agencies, including court attendance if required
- Critical thinking and problem-solving skills
- Excellent communication skills and a flexible approach
- Good local knowledge and awareness of the store area
- Experience in loss prevention/security: 1 year (required)
What’s in it for you?
- Staff discount on products
- A fantastic working environment with like-minded teams
- Full induction and ongoing training including development opportunities
- Access to a mental wellbeing programme
Apply immediately and join us on our exciting journey back to Oxford Street!
We are an equal opportunities employer committed to diversity and inclusion.
Please note that successful applicants will need to provide evidence of eligibility to work in the UK.
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Loss Prevention Officer - Oxford Street - London - 37.5 hrs employer: HMV
Contact Detail:
HMV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer - Oxford Street - London - 37.5 hrs
✨Tip Number 1
Familiarise yourself with HMV's values and mission. Understanding their commitment to customer service and safety will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of HMV, especially those in security roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully handled conflict or ensured safety in previous roles. Being able to share real-life examples will demonstrate your capability and experience in loss prevention.
✨Tip Number 4
Stay updated on current trends in retail security and loss prevention. Showing that you are knowledgeable about the latest practices and technologies can set you apart as a proactive candidate who is ready to contribute from day one.
We think you need these skills to ace Loss Prevention Officer - Oxford Street - London - 37.5 hrs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Loss Prevention Officer position. Tailor your application to highlight relevant experience and how you meet these criteria.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail security or loss prevention. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to handle sensitive situations and ensure safety.
Write a Compelling Cover Letter: In your cover letter, express your passion for safety and customer service. Provide specific examples of how you've successfully managed conflict or contributed to a safe environment in previous roles. Make sure to convey your enthusiasm for joining HMV's team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in a security role.
How to prepare for a job interview at HMV
✨Show Your Passion for Safety
Make sure to express your commitment to safety during the interview. Share examples of how you've prioritised safety in previous roles, especially in retail or security settings.
✨Demonstrate Conflict Resolution Skills
Prepare to discuss specific instances where you've successfully managed conflict. Highlight your ability to remain calm and follow procedures, as this is crucial for a Loss Prevention Officer.
✨Know the Company and Its Values
Research HMV and understand its history and values. Being able to articulate why you want to work there and how you align with their mission will impress the interviewers.
✨Dress Professionally and Be Presentable
As a candidate for a security role, your appearance matters. Dress smartly and ensure you present yourself well, as this reflects your professionalism and respect for the position.
