At a Glance
- Tasks: Support store management by ensuring safety and compliance while reducing crime opportunities.
- Company: Join hmv, a legendary UK entertainment brand returning to Oxford Street since 1921!
- Benefits: Enjoy competitive salary, staff discounts, and access to mental wellbeing programmes.
- Other info: Flexible shifts available; must be able to work evenings and weekends.
- Why this job: Be part of a new team in a vibrant environment focused on safety and customer care.
- Qualifications: 1 year of loss prevention or security experience required; strong communication and teamwork skills essential.
The predicted salary is between 28800 - 42000 £ per year.
As we are building a brand new team, we are looking for Security / Senior Loss Prevention Officers to support the Store Management and Sales teams. You will be implementing loss prevention best practice and ensuring compliance in store. Working as part of a team on the sales floor, you will ensure a safe and secure environment for staff and customers by reducing the opportunities for crime, disorder and accidents. We are looking for candidates who can demonstrate confidence and ability when dealing with sensitive matters, have a passion for safety first and approach all situations with a customer focused priority. We are looking for both part-time (15 hours per week) and full time (37.5 hours per week) candidates who can work shifts, including weekends. Key aspects of the role will be:
- Customer relations and Health & Safety compliance
- Positive responses to conflict in accordance with Company procedure and Health and Safety requirements
- Assisting with security operatives and law enforcement agencies, working lawfully to deter criminal activity
- Adhering to company data and incident reporting procedures
- Comply with Company Policy on loss prevention and ensure the safety of staff and customers
- Carry out all duties assigned by your Manager
- Understand and implement any Fire and Safety evacuation procedures.
Demonstrate a professional manner which will bring credit to yourself and the Company - Previous Retail Security experience preferable
- Ability to work collaboratively within a team
- Be dependable and available to work a regular work schedule
- Possessing a friendly, approachable personality
- Smart and presentable appearance
- Work with the police and other law enforcement agencies, attending court if required
- Experienced in critical thinking and problem solving
- Excellent communication skills and flexible approach
- Have good local knowledge and be graphically aware of the store area.
- Experience: Loss prevention / security: 1 year (required)
hmv has been the home of entertainment in the UK since 1921 and we are thrilled to announce our return to our iconic flagship store at 363 Oxford Street!
Competitive salary - Staff discount on the fantastic stuff we sell
- Fantastic working environment with teams of like minded people
- Full induction and training programme including continuous development
- Access to mental wellbeing programme., Permanent, Full Time various shifts. must be able to work evenings, and weekends.
Loss Prevention Officer - Oxford Street in City of Westminster employer: HMV
At hmv, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture in the heart of Oxford Street. Our team members benefit from competitive salaries, generous staff discounts, and a comprehensive training programme that fosters continuous development and personal growth. Join us in creating a safe and enjoyable environment for our customers while working alongside passionate colleagues who share your commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Loss Prevention Officer - Oxford Street in City of Westminster
✨Join Security Community Events
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like HMV. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to HMV
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We think you need these skills to ace Loss Prevention Officer - Oxford Street in City of Westminster
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at HMV. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at HMV.
How to prepare for a job interview at HMV
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at HMV.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at HMV.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at HMV.
