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- Tasks: Support store management, motivate the team, and ensure smooth daily operations.
- Company: HMV has been a UK entertainment staple since 1921, offering a vibrant retail experience.
- Benefits: Enjoy flexible part-time hours and be part of an iconic brand with a fun atmosphere.
- Why this job: Join a passionate team, inspire customers, and contribute to a beloved entertainment destination.
- Qualifications: A strong knowledge of products and excellent customer service skills are essential.
- Other info: This is a part-time role requiring weekend availability; diversity and inclusion are valued.
The predicted salary is between 24000 - 36000 £ per year.
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hmv has been the home of entertainment in the UK since 1921.
If you really know your stuff about the products that we sell and can inspire customers and deliver exceptional service, we can offer you an exciting career in entertainment retail.
We are looking for a Supervisor to support store management in motivating and developing the team, driving incentives and achieving store targets.
As a key-holder, the Supervisor is also responsible for assisting with transactions, opening/closing the store and will play an important role in the smooth day-to-day running of store operations.
Using your specialist product and market knowledge, you’ll also contribute to hmv’s success through providing first class customer service, merchandising and replenishing stock.
In addition to the above, you will need to work the hours advertised.
We are an equal opportunities employer and are committed to diversity and inclusion.
Please note that successful applicants will be required to provide evidence of eligibility to work in the UK
HMV 20 hrs Fixed Term, Part Time Must be available: Saturday, Sunday. Application Expiry Date: 31/05/2025
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Part-time
Job function
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Job function
Other
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Industries
Retail
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Supervisor employer: Hmv Limited
Contact Detail:
Hmv Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with HMV's product range and current trends in the entertainment industry. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you've motivated a team or driven sales. Be ready to share specific examples that highlight your ability to inspire others.
✨Tip Number 3
Prepare to discuss how you would handle customer service challenges. Think of scenarios where you provided exceptional service or resolved conflicts, as this is crucial for a Supervisor role.
✨Tip Number 4
Be flexible and ready to work the hours advertised, especially weekends. Highlight your availability during the interview to show you're committed to meeting the store's needs.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor at HMV. Familiarise yourself with their products and customer service expectations to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous supervisory or retail experience. Mention specific examples where you've motivated a team, driven sales, or improved customer satisfaction.
Showcase Your Product Knowledge: Since HMV values product knowledge, include any relevant experience or passion for entertainment products in your application. This could be music, films, or gaming, which will demonstrate your fit for the role.
Tailor Your Application: Customise your CV and cover letter for the Supervisor position. Use keywords from the job description and express your enthusiasm for working at HMV, showing that you align with their values and culture.
How to prepare for a job interview at Hmv Limited
✨Know Your Products
Make sure you have a solid understanding of the products HMV sells. Familiarise yourself with popular items, new releases, and any special promotions. This knowledge will help you engage with customers and demonstrate your passion for the role.
✨Showcase Leadership Skills
As a Supervisor, you'll be expected to motivate and develop your team. Prepare examples of how you've successfully led a team in the past, whether through training, resolving conflicts, or driving sales. Highlighting these experiences will show your potential to excel in this role.
✨Emphasise Customer Service
HMV values exceptional customer service, so be ready to discuss your approach to providing a great experience for customers. Share specific instances where you went above and beyond to assist a customer, as this will illustrate your commitment to service excellence.
✨Be Ready for Operational Questions
Since you'll be involved in the day-to-day running of the store, expect questions about operational tasks like opening/closing procedures and handling transactions. Brush up on these processes and be prepared to discuss how you would ensure smooth operations in the store.