Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every day is different? We're looking for a Customer Services Assistant to join our team and play a vital role in supporting patients, consultants and colleagues throughout the inpatient and surgical booking journey. As one of the first points of contact, you'll provide a professional, compassionate and efficient service, ensuring every patient receives an outstanding experience from their initial enquiry through to their admission.
About Us
At the Healthcare Management Trust, we are obsessed with achieving our Vision, “to be the most innovative and best quality provider o niche health and social care services.” Our Purpose is, “to make every contact count, ensuring every resident and patient receives the best possible experience and outcome. We aim to provide services which value collaboration and place our residents, patients and people at the heart of all we do. We will always do the right thing for our residents, patients and people. We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better. We are passionate about what we do and so are our people. Bringing their most authentic selves to work and seeking joy and fun in what we do. We will deliver care and clinical interactions compassionately and tailor them to individual needs.” We achieve this by living our business Values each and every day:
- We are caring
- We are enterprising
- We are resourceful
- We are authentic
- We are accountable
Our benefits include:
- Competitive pay
- Private Medical Insurance
- Employer pension contribution
- Wellbeing support
- Long service awards
- Cycle to work scheme
- Recruitment referral scheme
- Continuous learning
- Career progression
- Flexible working options
- 27 Days Annual Leave (Plus Bank holidays)
- Enhanced Maternity Pay
Customer Service Assistant - Inpatient Bookings in Swansea employer: HMT Sancta Maria Hospital
HMT Sancta Maria Hospital in Swansea is an excellent employer, offering a supportive work culture that prioritises compassionate care and employee well-being. With flexible hours and opportunities for professional growth, staff are encouraged to develop their skills in a nurturing environment, making it a rewarding place to work for those passionate about healthcare.
