Bank Healthcare Assistant (Outpatients) in Swansea

If you're passionate about care, innovation and excellence, then HMT could be the perfect place for the next step in your career. We have an exciting opportunity to join our Outpatients team at Sancta Maria Hospital, Swansea. You will work as part of a multidisciplinary team to deliver adult health services, focusing on inpatient and outpatient services to deliver the highest standard of hospital care, surpassing patient expectations.

You will use your experience of care delivery to undertake delegated nursing tasks within agreed parameters, set by Heads of Departments. You will work within clinical competencies pertinent to the area of speciality and in accordance with HMT's policies and procedures and values. This is a bank role. Bank vacancies are not contracted to fixed hours; instead, they allow workers to pick shifts that align with their availability. Our Bank workers enable HMT to manage fluctuating demand, such as covering staff absences, busy periods, or unexpected workload increases whilst offering you the flexibility to pick up shifts as available.

Main duties of the job

At HMT, we take pride in delivering exceptional healthcare through our two private hospitals: St Hugh's Hospital in Grimsby and Sancta Maria Hospital in Swansea. Both hospitals are dedicated to providing expert, patient-centred care in a welcoming and compassionate environment. Sancta Maria Hospital offers treatment across all major medical specialties and care at every step of the process, from initial consultations, assessments and diagnostic tests to treatment, rehabilitation and post-operative care.

HMT Sancta Maria, along with their sister hospital HMT St Hugh's in Grimsby, has a mission to provide safe, high-quality care in order to improve the health, wellbeing and independence of their patients. Part of the Healthcare Management Trust, HMT St Hugh's is a non-profit organisation using their surpluses to fund medical research, educational grants and dementia charities.

Whether you're working in one of our care homes, hospitals, or as part of our Shared Support Services team, you'll find an environment that values teamwork and personal growth.

About us

At the Healthcare Management Trust, we are obsessed with achieving our Vision, to be the most innovative and best quality provider of niche health and social care services. Our Purpose is to make every contact count, ensuring every resident and patient receives the best possible experience and outcome. We aim to provide services which value collaboration and place our residents, patients and people at the heart of all we do. We will always do the right thing for our residents, patients and people. We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better. We are passionate about what we do and so are our people, bringing their most authentic selves to work and seeking joy and fun in what we do. We will deliver care and clinical interactions compassionately and tailor them to individual needs. We achieve this by living our business Values each and every day:

• We are caring
• We are enterprising
• We are resourceful
• We are authentic
• We are accountable

Job responsibilities

• To work independently and organise own workload as part of the multidisciplinary team, with delegated responsibility, undertaking duties in relation to patient care and departmental administration/organisation with direction and supervision from a Registered Nurse (RN).
• Demonstrate effective communication skills with patients, relatives and the multi-disciplinary team, overcoming any barriers to understanding and providing support during distressing or emotional events.
• Adhere to HMT's financial controls and procedures.
• Complete core competencies for your work area within the agreed set time frame.
• Demonstrate IT skills, recording and reporting information onto patient administration systems in written and electronic format, maintaining and protecting confidential information relating to patients.
• Be able to react appropriately to changing demands and situations, working as part of the team to be flexible and accommodating as appropriate.
• Maintain a clean and safe environment for patients and ensure follow HMT's Policy regarding Infection Control and Prevention.
• Will participate in and meet the requirements of activities and training designed to meet the NHS Knowledge and Skills Framework outlined for this post, and demonstrate a process of attaining continuous professional development, including undertaking all statutory and mandatory training relevant to role.
• Contribute to the clinical governance agenda, including audit, the incident reporting policy, complaints management and attendance at meetings for learning and improvement.
• Demonstrate own duties to new or less experienced employees, new starters, and temporary staff.

Departmental Duties

• Support the running of the clinics, prepare rooms, ensuring general tidiness and cleanliness of the department. Also ensure the availability of equipment and stock supply and the required documentation is available, e.g. assisting consultants to retrieve results and referral letters.
• Undertake delegated administrative duties, e.g. populate staff rotas ready for Head of departments approval, filing, scanning, weekly clinic allocation, prepare medical certificates for patients ready for the Consultant or RMO to sign.
• Prepare clinics, e.g. set up of the Echocardiogram and Ultrasound Machine and complete pathology request forms, checking the patients medical history to ensure the correct tests are requested.
• Act as a chaperone in line with HMT's chaperone policy.
• Answer telephone calls/bleeps and take messages. Deal with general patient queries, i.e. general public health advice, e.g. smoking cessation.
• Complete a patient's height, weight, BMI, NEWs, urinalysis and elevate any concerns.
• Complete requested tests, e.g. ECG, Holter monitors, 24/48 hr BP monitorings, trial without catheters Uro-Flow and Bladder scan.
• Support orthopaedic clinics, e.g. removal of plaster casts, fitting air walker boots and measuring and fitting TED stockings.
• Undertake venipuncture and BMs adhering to specimen procedures including labelling, traceability and transportation.
• Undertake cleaning duties and specific cleaning of equipment, e.g. decontamination of nasoscopes using Tristel wipe system.
• Assist in emergencies, undertaking delegated tasks from the resuscitation lead.
• To assist in nurse led clinics, wound dressings and clip and suture removal, also drain removal, seeking advice and support from a Registered Nurse where there are any complications.
• Assist with minor procedures-maintaining ANTT and set up and maintain a sterile field. Set up a hyfrecator and other equipment where required, e.g. suction and ensure the correct equipment is available for the minor procedure list referring to the Consultants preference card.
• Ensure safe custody, return or disposal of patients property, in accordance with HMT's hospital security policy.

Person Specification

• Experience of care delivery including basic nursing care, basic wound care, bladder/bowel care, Moving and handling, skin and nutritional assessments, infection prevention control, and safeguarding awareness.
• Ability to organise and prioritise own work load under supervision of a Registered Nurse with effective time management skills.
• Demonstrates kindness and compassion.
• Able to prioritise and use own initiative.

Qualifications

• Qualifications and Credit Framework (QCF) or equivalent Diploma in Health & Social Care Level 2 equivalent to GCSE Maths and English.
• Trained in monitoring blood sugars, vital signs, fluid and food charts, ECG and basic life support (BLS).
• Basic IT skills, including WORD and Outlook, standard keyboard skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.