At a Glance
- Tasks: Support survivors of domestic abuse by identifying risks and connecting them to vital services.
- Company: Join a compassionate team at Torus Landlord, making a real difference in the community.
- Benefits: Generous leave, flexible working, health coverage, and continuous learning opportunities.
- Other info: Hybrid working after initial training, with excellent career growth potential.
- Why this job: Make a meaningful impact while working in a supportive, survivor-centred environment.
- Qualifications: Experience in domestic abuse or safeguarding, strong communication, and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Central, St. Helen's Office – Torus Landlord. Full time Fixed Term (6M+). Are you passionate about supporting survivors of domestic abuse and making a meaningful difference within your community? We are looking for a compassionate, resilient and highly organised Risk Identification Officer to join our Domestic Abuse Service in St Helens on a 12-month fixed term contract. This is a rewarding opportunity to work within a fast-paced, survivor-centred environment where you will play a key role in identifying risk, supporting safeguarding processes, and ensuring survivors are connected to the right support at the right time. This role is hybrid working. However, during induction and initial training, the successful candidate will be fully office-based before moving towards a hybrid working arrangement once settled into the role.
What You Will Be Doing:
- Receiving, screening and triaging domestic abuse referrals from partner agencies
- Assessing referrals for risk, urgency and safeguarding concerns
- Undertaking initial contact with survivors in a safe, supportive and trauma-informed way
- Identifying safeguarding concerns relating to children and adults at risk and taking appropriate action
- Supporting professionals with domestic abuse referral pathways and MERIT risk assessments
- Maintaining accurate and timely records using case management systems
- Assisting with data monitoring, reporting and administrative processes
- Working collaboratively with colleagues and external partner agencies
- Managing a high-volume workload while maintaining quality and accuracy
- Promoting survivor safety, confidentiality and professional practice at all times
What We Are Looking For:
- Experience working within domestic abuse, safeguarding or another high-risk environment
- Experience assessing risk and making proportionate decisions
- Ability to support vulnerable individuals in crisis situations with empathy and professionalism
- Knowledge of domestic abuse, coercive control and safeguarding procedures
- Strong organisational skills and the ability to manage competing priorities
- Excellent communication and relationship-building skills
- Ability to work collaboratively with internal teams and external agencies
- Experience using case management systems and maintaining accurate records
- A resilient, adaptable and survivor-focused approach
- Commitment to equality, diversity, inclusion and safeguarding best practice
- Knowledge of MERIT or other domestic abuse risk assessment tools would be advantageous
Interview Process:
Interviews will take place week commencing 22nd June at our St Helens office and will involve a competency-based interview and prioritisation task, which will be provided on the day.
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
- Right to work verification
- 2x completed references
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.
Benefits:
- Generous Annual Leave: Begin with 25 days plus bank holidays, increasing by one day each year up to 30 days after five years.
- Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
- Financial Flexibility: Take advantage of our holiday purchase scheme and Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
- Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
- Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
- Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
- Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
- Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
- Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.
Risk Identification Officer - 12 Month Contract in St Helens employer: Hmsworks
Torus Landlord is an exceptional employer dedicated to making a meaningful impact in the community, particularly for survivors of domestic abuse. With a strong focus on employee well-being, we offer generous annual leave, flexible working arrangements, and continuous learning opportunities, all within a supportive and collaborative work culture. Our St. Helens office provides a comfortable workspace with excellent transport links, ensuring that our team can thrive both personally and professionally while contributing to vital social change.
StudySmarter Expert Advice🤫
We think this is how you could land Risk Identification Officer - 12 Month Contract in St Helens
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse sector or related fields. Attend local events or online webinars to connect with potential employers and learn more about the industry.
✨Tip Number 2
Prepare for that interview! Research the organisation and understand their values, especially around survivor support. Practise answering competency-based questions, as they’ll want to see how you handle real-life scenarios.
✨Tip Number 3
Show your passion! When you get the chance, share why you care about supporting survivors of domestic abuse. Your genuine interest can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Risk Identification Officer - 12 Month Contract in St Helens
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting survivors of domestic abuse shine through. We want to see how much you care about making a difference in the community!
Tailor Your Experience:Make sure to highlight any relevant experience you have in domestic abuse or safeguarding. We’re looking for specific examples that demonstrate your ability to assess risk and support vulnerable individuals.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-organised information that makes it easy for us to see your skills and qualifications at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for this rewarding role.
How to prepare for a job interview at Hmsworks
✨Know Your Stuff
Make sure you understand the key responsibilities of a Risk Identification Officer. Familiarise yourself with domestic abuse, safeguarding procedures, and risk assessment tools like MERIT. This knowledge will help you answer questions confidently and show your passion for the role.
✨Show Empathy and Resilience
In this role, you'll be supporting vulnerable individuals. Prepare to share examples from your past experiences where you've demonstrated empathy and resilience in high-pressure situations. This will highlight your suitability for a survivor-centred environment.
✨Practice Competency-Based Questions
Since the interview will involve competency-based questions, think about specific scenarios where you've assessed risk or managed competing priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask insightful questions about the team dynamics, the support systems in place for survivors, and how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
