Site Supervisor - Cleaning in Liverpool

We are seeking a proactive Cleaning Site Supervisor to join our Operations Team, supervising cleaning staff and subcontractors to deliver high-quality cleaning and soft FM services across domestic, communal, and commercial sites. The role involves managing cleaning and specialist cleaning activities, scheduling works across multiple locations, monitoring quality and financial performance, and ensuring full compliance with health and safety standards. Working closely with Facilities Management and client teams, you will drive service excellence, maintain operational efficiency, and ensure safe, hygienic, and welcoming environments for customers and clients. This role will be based at our Stonebridge (Liverpool) office, with regular travel across our operational areas as required.

What You’ll Be Doing

• Lead and deliver contract performance targets, ensuring high standards of service, customer satisfaction, and continuous improvement.
• Supervise, motivate, and support cleaning staff and subcontractors to deliver efficient, professional services.
• Manage cleaning, specialist cleaning, waste management, caretaking, and building safety activities across multiple sites.
• Plan, schedule, and prioritise workloads to meet operational targets, budgets, timescales, and quality standards.
• Monitor service performance, carry out inspections, and ensure all work is completed to agreed specifications and contractual obligations.
• Maintain effective contract administration, financial monitoring, and accurate completion of documentation and records.
• Promote and enforce health and safety compliance, ensuring safe working practices, equipment checks, and risk management.
• Manage employee attendance, leave, training, and development to maintain a skilled and productive workforce.
• Investigate operational inefficiencies and implement improvements to enhance service delivery and cost effectiveness.
• Use IT systems and communication tools effectively to organise services, coordinate resources, and maintain seamless operations, including out-of-hours support where required.

What We’re Looking For

• ONC/NVQ Level 3 in Cleaning Services Supervision (or equivalent)
• Strong knowledge of cleaning and soft FM services.
• Good understanding of site health & safety and maintenance contracts.
• Proven supervisory/management experience leading multi-disciplinary teams.
• Experience implementing service improvements and new initiatives.
• Full UK or EU driving licence.

Interview Process

Candidates will be invited to in-person interviews at our Stonebridge Office (Liverpool), which will include a competency-based interview. Interviews will take place week commencing 8th June 2026.

Additional Information

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• 2x Completed references
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C’s

Salary & Hours

£33,997 (pending pay award) 39 hours per week

Benefits

• Generous Annual Leave: 24 days holiday increasing to 28.
• Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility: Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
• Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
• Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.