Multi Trade Operative - Responsive Maintenance in Liverpool

Do you take pride in delivering high‑quality workmanship, excellent customer service, and a professional approach to repairs and maintenance? We’re looking for a Multi Trade Operative to join our team and help us provide a first‑class service to our customers across the North West – work will take place predominantly in Liverpool but will require travel to St Helens and Warrington in line with business needs. This is a great opportunity for someone who enjoys a varied role, can work independently, and is committed to doing the job right the first time.

What you’ll be doing:

• Carry out complex maintenance and construction activities in your core trade, ensuring all work is completed to a high standard.
• Deliver high‑quality kitchen fitting, bathroom installations, tiling, shower tray installation and disrepair works as part of day‑to‑day repairs and planned maintenance.
• Undertake associated multi‑trade tasks such as plastering, painting, joinery or plumbing to support our ‘one job, one visit’ approach.
• Plan and organise your workload effectively, making best use of time, materials, transport and equipment.
• Work within a scheduled appointment system, liaising with customers and colleagues to ensure smooth delivery of works.
• Diagnose issues, complete pre‑measuring, and make informed decisions about repair requirements in line with contractual guidelines.
• Supervise and support apprentices or trainees when required.
• Use IT systems to receive instructions, update work orders, order materials and complete documentation accurately.
• Maintain stock and equipment within your company vehicle and ensure all tools and materials are used safely and efficiently.
• Work collaboratively with Schedulers, Planners, CLOs and other teams to ensure work is coordinated and completed effectively.
• Participate in an out‑of‑hours rota when required (additional payment applies).

What we’re looking for:

• Craft City & Guilds or NVQ Level 2 in your core discipline.
• CSCS card at the appropriate level.
• Full UK or EU driving licence.
• Time‑served apprenticeship with experience in joinery, building maintenance and construction activities.
• Strong customer care skills and the ability to communicate clearly and professionally with customers and colleagues.
• Experience of multi‑skilled trade activity related to your core discipline.
• Ability to work independently, use initiative and manage a varied workload.
• Flexible approach to work, with the ability to adapt to different tasks and priorities.
• Commitment to delivering high‑quality work, continuous improvement and excellent service.

Interview Process:

Candidates will be invited to attend an interview, which will include a competency‑based discussion exploring relevant experience, technical knowledge and customer‑focused behaviours. Interviews will take place at our Stonebridge Office week commencing 13th July 2026.

Additional Information:

• Each successful applicant will be required to complete the following pre‑employment checks prior to a start date being agreed: Right to work verification, Two references, DBS check (if required), Completion of new starter documentation including signed terms and conditions.
• £33,296 (pending pay award)
• Hours 39
• Generous Annual Leave: 24 days holiday increasing to 28.
• Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility: Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning: Access a range of learning opportunities, including e‑learning workshops and support for professional qualifications.
• Recognition and Well‑being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
• Comfortable Workspaces: Enjoy well‑designed offices with excellent public transport links, alongside access to employee assistance programmes and occupational health support.