At a Glance
- Tasks: Carry out multi-skilled maintenance and construction activities across various trades.
- Company: Join a community-focused team delivering high-quality repairs and services.
- Benefits: Competitive salary, generous leave, flexible working, and continuous learning opportunities.
- Other info: Dynamic role with excellent career growth and support for apprentices.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: NVQ Level 2 in a core trade and strong customer service skills required.
The predicted salary is between 33296 - 33296 £ per year.
Do you have experience in multi-skilled maintenance and construction work, a customer-focused approach, and a commitment to delivering high-quality repairs and maintenance services? We’re looking for a Multi Skilled Operative to join our team and play a key role in delivering construction and maintenance services across our communities. This role covers the North West region, including Liverpool, St Helens and Warrington.
What you’ll be doing:
- Carry out complex maintenance and construction activities within your core trade discipline.
- Undertake multi-skilled works across trades including joinery, plumbing, plastering and tiling where required.
- Complete associated tasks such as painting and plastering to support a ‘one job one visit’ approach.
- Deliver high-quality repairs and maintenance services to customers across domestic properties and sites.
- Plan and organise workloads effectively, ensuring appointments and response times are met.
- Use IT systems and communication devices to receive instructions, complete works orders and order materials.
- Diagnose repair issues, identify appropriate solutions and communicate effectively with customers regarding works required.
- Supervise and support apprentices, trainees and other colleagues where required.
- Maintain company vehicles, stock, tools and equipment to agreed standards.
- Work collaboratively with schedulers, planners and other teams to ensure works are coordinated effectively.
- Ensure all work is completed in line with health & safety, quality and compliance requirements.
- Participate in training, development and out-of-hours rotas where required.
What we’re looking for:
- City & Guilds or NVQ Level 2 qualification in a core trade discipline.
- Valid CSCS card.
- Full UK driving licence.
- Experience in joinery, building maintenance and construction activities.
- Strong customer service and communication skills.
- Experience of multi-skilled trade activities.
- Ability to work independently, manage workloads and use initiative.
- Flexible and adaptable approach to work.
- Commitment to health & safety, quality and excellent service delivery.
- Ability to work alone with minimal supervision and maintain high standards at all times.
Interview Process:
Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge, and skills required for the role.
Additional Information:
- Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification, Qualification certificate check (where applicable), DBS check (if required for the role), Completion of all new starter documentation including signed terms and conditions.
- £33,296 (pending pay award)
- Hours 39
- Generous Annual Leave: 24 days holiday increasing to 28.
- Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
- Financial Flexibility: Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
- Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
- Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
- Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
- Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
- Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
Multi Trade Operative in Liverpool employer: Hmsworks
Join a forward-thinking company that values its employees and fosters a supportive work culture. As a Multi Trade Operative, you will benefit from generous annual leave, flexible working arrangements, and continuous learning opportunities, all while making a meaningful impact in the North West communities. With a commitment to employee well-being and professional growth, this role offers a rewarding environment for those dedicated to delivering high-quality maintenance and construction services.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Trade Operative in Liverpool
✨Tip Number 1
Get your hands dirty! If you’ve got experience in joinery, plumbing, or any other trade, make sure to showcase those skills during the interview. Bring along examples of your work or even photos to demonstrate your expertise.
✨Tip Number 2
Brush up on your customer service skills! Since this role is all about delivering high-quality repairs and maintenance, be ready to discuss how you’ve handled customer interactions in the past. We want to see that you can communicate effectively and keep clients happy.
✨Tip Number 3
Plan ahead! Before your interview, think about how you would manage your workload and respond to urgent requests. Be prepared to share specific examples of how you’ve organised tasks in previous roles to meet deadlines and maintain quality.
✨Tip Number 4
Don’t forget to check us out on our website! Applying through our platform not only makes it easier for you but also shows your commitment to joining our team. Plus, you’ll find all the info you need about the role and our company culture.
We think you need these skills to ace Multi Trade Operative in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in multi-skilled maintenance and construction work. We want to see how your skills align with the role, so don’t hold back on showcasing your joinery, plumbing, and plastering expertise!
Show Off Your Customer Focus:Since this role is all about delivering high-quality repairs and maintenance services, let us know about your customer service experience. Share examples of how you've effectively communicated with customers and resolved issues in the past.
Highlight Your Qualifications:Don’t forget to mention your City & Guilds or NVQ Level 2 qualifications and your valid CSCS card. These are key requirements for us, so make sure they’re front and centre in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hmsworks
✨Know Your Trades
Brush up on your core trade disciplines like joinery, plumbing, and plastering. Be ready to discuss specific projects you've worked on and the challenges you faced. This will show your depth of knowledge and experience in multi-skilled maintenance.
✨Customer Service Focus
Prepare examples that highlight your customer service skills. Think about times when you effectively communicated with clients or resolved issues. This role is all about delivering high-quality services, so demonstrating your customer-focused approach is key.
✨Plan for Competency Questions
Since the interview will include competency-based questions, practice answering them using the STAR method (Situation, Task, Action, Result). Prepare scenarios that showcase your ability to manage workloads, work independently, and maintain high standards.
✨Health & Safety Knowledge
Familiarise yourself with health and safety regulations relevant to construction and maintenance work. Be prepared to discuss how you ensure compliance in your previous roles, as this is crucial for the position you're applying for.