What you’ll be doing:
- Carry out complex maintenance and construction activities in your core trade, while delivering additional tasks in at least one other discipline such as Joinery, Plumbing, Plastering or Tiling.
- Carry out full and partial kitchen installations, including removal of existing units, preparation works, and fitting of new kitchens to specification.
- Work collaboratively with other trades and teams to ensure timely and coordinated kitchen replacement programmes.
- Install kitchen units, worktops, and associated joinery components to a high standard, ensuring accurate measurements and finishes.
- Support associated duties including plastering and painting to contribute to our ‘one job one visit’ approach.
- Plan and organise work effectively, ensuring efficient use of time, materials, transport and equipment.
- Ensure all installations meet quality standards, health and safety requirements, and customer expectations.
- Operate within scheduled appointment systems, liaising with customers and colleagues to ensure smooth delivery.
- Supervise and support apprentices, trainees and other employees as required.
- Undertake diagnostic and pre measuring work to scope and complete repairs accurately.
- Use IT systems to receive instructions, update job information and order materials.
- Make informed decisions regarding repair requirements, communicating clearly with customers when follow up work is needed.
- Complete all documentation accurately and contribute to ongoing competency and development programmes.
- Drive company vehicles safely and maintain stock, tools and equipment to required standards.
- Manage materials effectively, minimising waste and ensuring appropriate specifications are used.
- Work collaboratively with Schedulers, Planners, CLOs and other teams to ensure coordinated service delivery.
- Uphold high standards of customer care, safety, quality and performance.
- Maintain a clean, safe, and organised working environment within customers’ homes throughout the installation process.
- Provide excellent customer service, keeping customers informed and ensuring minimal disruption during works.
- Participate in out of hours rotas where required (additional payment applies).
What we’re looking for:
- NVQ Level 3 / City & Guilds in Joinery (essential).
- NVQ Level 2 in a secondary discipline (desirable).
- CSCS card at the appropriate level.
- Full UK driving licence.
- Time served apprenticeship.
- Strong experience in joinery, building maintenance and construction.
- Good customer care skills and a proactive approach to continuous improvement.
- Ability to demonstrate initiative and work independently with minimal supervision.
- Flexible approach to varied duties and changing priorities.
- Strong communication skills with the ability to engage effectively with customers and colleagues.
£33,296 (pending pay award)
Hours: 39
Benefits:
- Generous Annual Leave: Start with 24 days plus bank holidays, increasing one day per year up to a maximum of 28
- Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
- Financial Flexibility: Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
- Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
- Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
- Recognition and Well‑being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
- Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
- Comfortable Workspaces: Enjoy well‑designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
