Administrator in Liverpool

Do you have strong administrative skills, excellent attention to detail, and a passion for supporting operational teams to deliver high-quality services? We’re looking for an Administrator to join our Planned Projects team and play a key role in supporting business compliance, quality assurance and operational service delivery across the organisation.

What you'll be doing:

• Provide comprehensive administrative support across a range of business activities and operational workstreams.
• Support the Quality Assurance Manager in delivering compliance and administrative processes across the business.
• Assist with the management of subcontractor compliance, ensuring records, insurance documentation and company information are accurately maintained and up to date.
• Support subcontractor onboarding processes, ensuring all pre‑qualification checks and approvals are completed within required timescales.
• Manage shared business mailboxes, responding to enquiries and directing communications appropriately.
• Provide general administrative support including answering telephone calls, scanning, filing, document preparation and record management.
• Support the Compliance Team with fleet administration, including maintaining records, processing penalties and managing associated documentation.
• Coordinate plant and waste administration, arranging hires and off‑hires in line with agreed procedures and frameworks.
• Provide administrative support to Construction teams, including maintaining site files, document control and project records.
• Process purchase orders and goods receipting activities in line with financial procedures and controls.
• Maintain document management systems, ensuring records are accurate, compliant and accessible.
• Support the review and maintenance of templates, forms and controlled documents across the business.
• Assist with internal audits, quality assurance activities and compliance monitoring processes.
• Maintain business compliance records and documentation, ensuring all information is current and accurately recorded.
• Support the preparation and distribution of operational call‑out rotas, ensuring availability information is accurate and communicated effectively.
• Attend meetings and provide administrative support where required.
• Contribute to continuous improvement initiatives and support the development of efficient business processes.

What we’re looking for:

• GCSE Maths and English (or equivalent).
• Experience providing administrative support within a busy operational or commercial environment.
• Strong IT skills, including Microsoft Office applications.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and ability to maintain accurate records and documentation.
• Excellent communication skills, both written and verbal.
• Ability to work independently and take ownership of workload and responsibilities.
• Flexible and adaptable approach, with the ability to respond positively to changing priorities.
• Experience working with document management systems and compliance records is desirable.
• Experience within construction, maintenance, housing or contracting environments is desirable.
• Knowledge of quality assurance, compliance or audit processes is desirable.
• NVQ in Business Administration or equivalent qualification is desirable.
• Full UK driving licence is desirable.

Interview Process:

Candidates will be invited to attend an interview, which will include a competency‑based discussion exploring relevant experience, knowledge and skills required for the role. Interviews will take place week commencing 29th June 2026, at our HMS Stonebridge Office.

Additional Information:

• Right to work verification
• Qualification certificate check (where applicable)
• DBS check (if required for the role)
• Completion of all new starter documentation including signed terms and conditions
• £25,846.76 (pending pay award)
• Hours: 39
• Generous Annual Leave: 24 days holiday increasing to 28
• Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
• Financial Flexibility: Aviva pension plan. With Wagestream, access affordable loans (including season loans) and a portion of your pay instantly.
• Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
• Continuous Learning: Access a range of learning opportunities, including e‑learning workshops and support for professional qualifications.
• Recognition and Well‑being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
• Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
• Comfortable Workspaces: Enjoy well‑designed offices with excellent public transport links, alongside access to employee assistance programmes and occupational health support.