Torus is seeking a 2nd Line Service Desk Analyst to join our IT team in Liverpool. The role provides escalation support across the group, guiding incidents from first-line resolution to final Closure while upholding ITIL practices.
Based at our Liverpool office with occasional visits to Warrington, St Helens or Stonebridge, you will work a rotating shift including potential out-of-hours support and contribute to IT projects and knowledge sharing.
#J-18808-Ljbffr
2nd Line IT Support Specialist - Service Desk Expert in Liverpool employer: Hmsworks
Hmsworks is an exceptional employer, offering a dynamic work environment where skilled tradespeople can thrive. With a strong focus on employee development and a commitment to health and safety, we provide our Multi-Skilled Maintenance Operatives with the tools and support needed for success, including a competitive salary, a company van, and generous annual leave. Join us in the North West, where your skills will be valued and your career can flourish.
