Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenants facing challenges and help them maintain their tenancies.
- Company: Hmsworks, a dedicated organisation focused on tenant support.
- Benefits: Flexible hours, generous benefits, and opportunities for professional growth.
- Other info: Join a supportive team in a role that promotes well-being.
- Why this job: Make a real difference in people's lives while enhancing your skills.
- Qualifications: Experience in housing or social care and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Hmsworks is seeking a motivated Tenancy Sustain Officer to join their Tenancy Sustainment Team in St Helens. In this critical role, you'll provide support to tenants facing challenges, facilitating positive engagement with services to help them maintain their tenancies and enhance their well-being.
Responsibilities include:
- Assessing tenant needs
- Offering practical advice
- Managing caseloads effectively
The position demands strong experience in housing or social care, a commitment to customer service, and relevant qualifications. The role offers flexibility and generous benefits, fostering professional growth and well-being.
Impactful Tenancy Support Officer employer: Hmsworks
Contact Detail:
Hmsworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Impactful Tenancy Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing and social care sectors. Attend local events or join online forums where you can connect with others who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy support. Think about your past experiences and how they relate to the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show your passion for helping others! When you get the chance to speak with potential employers, share stories that highlight your commitment to customer service and how you've made a positive impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Impactful Tenancy Support Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting tenants shine through. We want to see how much you care about making a positive impact in their lives!
Tailor Your Experience: Make sure to highlight your relevant experience in housing or social care. We’re looking for specific examples that demonstrate your skills in assessing needs and providing practical advice.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to understand and directly related to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this impactful role.
How to prepare for a job interview at Hmsworks
✨Know Your Stuff
Make sure you understand the role of a Tenancy Support Officer inside out. Familiarise yourself with the challenges tenants face and the services available to them. This will help you demonstrate your knowledge and show that you're genuinely interested in making a positive impact.
✨Showcase Your Experience
Prepare specific examples from your past work in housing or social care that highlight your skills in assessing needs and providing support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Emphasise Customer Service
Since this role is all about supporting tenants, be ready to discuss how you've gone above and beyond for customers in previous roles. Share stories that illustrate your commitment to customer service and your ability to build positive relationships.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the team and the organisation. Ask about their approach to tenant engagement or how they measure success in tenancy sustainment. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.