At a Glance
- Tasks: Provide exceptional support to customers across various housing services.
- Company: Join Torus, a community-focused organisation in St Helens.
- Benefits: Enjoy flexible hours, competitive pay, and great benefits.
- Other info: Work in a supportive environment with opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25650 - 31350 £ per year.
Torus in St Helens is seeking a dedicated Customer Service Advisor to deliver outstanding support across housing services.
You will handle enquiries via phone, digital, face-to-face and written channels, resolving issues and guiding customers to the right solutions.
The role emphasizes proactive problem-solving, accurate record-keeping and a strong commitment to equality and safeguarding.
Flexible, customer-focused, and able to work with a variety of teams and systems.
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Housing Customer Care Advisor - Flexible Hours & Benefits in St Helens employer: Hmsworks
Torus is an exceptional employer that prioritises employee well-being and development, offering flexible hours and a supportive work culture in St Helens. With a strong commitment to equality and safeguarding, employees are encouraged to grow through various training opportunities while making a meaningful impact in the community. Join us to be part of a team that values customer service excellence and fosters a collaborative environment.
