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- Tasks: Build and operate secure cloud platforms, driving automation and modern engineering practices.
- Company: Join HMRC's innovative team transforming the UK's tax system through digital innovation.
- Benefits: Competitive salary, mentorship opportunities, and a dynamic, inclusive work environment.
- Why this job: Make a real impact on millions by enhancing cloud services for a better customer experience.
- Qualifications: Experience in cloud platforms, CI/CD tools, and strong mentoring skills required.
- Other info: Office-based role with travel to Telford; excellent career growth potential.
The predicted salary is between 48000 - 72000 £ per year.
HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work — allowing HMRC to focus its resources where they can deliver the greatest impact.
Do you want to help keep critical cloud platforms secure, reliable, and running smoothly for millions of citizens? We're looking for experienced Senior DevOps Engineers to join HMRC's Enterprise Cloud Services (ECS) team, working within product teams to design, build, automate, and operate cloud services. We are redefining our offerings and growing the team of outstanding people to improve the Cloud Centre of Excellence. We are already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations and governance.
You will play a key role in delivering secure, resilient, and scalable cloud platform services, working closely with engineers and product owners, delivering improvements iteratively, driving automation, and championing modern engineering practices across CI/CD, IaC, and cloud security.
Important: Travel to Telford is required as part of this role, and 60% of your working time will need to be office based.
As a Senior DevOps (Platform Engineer) within HMRC's Enterprise Cloud Services (ECS), you will be pivotal in delivering robust cloud platform services. Working in a product-centric development environment, you will bring extensive DevOps skills and Site Reliability Engineering awareness to build services and bring them into full production operation.
As an experienced DevOps/platform engineer, you will act as a technical specialist and mentor to developers, adopting an agile approach to delivery where new services or improvements are delivered collaboratively and incrementally to realise business value at the earliest opportunity. Your development will be through a broad range of CI/CD technologies including GitLab, Ansible, Artifactory and Jira.
Your Responsibilities will include:
- Build, automate and operate cloud platform services using Infrastructure as Code (Terraform) and an automation-first approach.
- Design, standardise and maintain GitLab CI/CD pipelines, including testing, security scanning, compliance checks and reusable templates.
- Apply cloud security best practice, support audits and ensure services meet compliance requirements.
- Optimise platform performance, reliability, cost and operational efficiency through proactive monitoring and analysis.
- Provide technical guidance, troubleshoot complex engineering issues and share best practice across teams.
- Provide hands-on support and mentorship to engineering teams, helping to resolve complex technical challenges.
Essential Criteria:
- Experience in one or many of the following areas:
- Building enterprise-scale AWS or Azure cloud platforms.
- Delivering CI/CD tooling services (GitLab, Artifactory, Jira, Confluence).
- Implementing security and secrets tooling (Vault, OpsView).
- Building container platforms (AKS, EKS, Kubernetes).
- Delivering machine image pipelines and/or DNS solutions.
- Strong IaC experience (Terraform preferred) plus scripting skills (Python, Go, or Bash).
Mentoring & Technical Leadership
As a Senior DevOps Engineer, you will proactively mentor junior engineers, share knowledge, offer constructive feedback and guide others through complex problems. You will lead by example, communicate clearly, and help build a collaborative, high performing engineering culture.
Critical Thinking & Technical Mindset
We’re looking for someone who applies strong critical thinking, challenges assumptions, and makes informed technical decisions. You will navigate ambiguity confidently, analyse root causes, and propose practical, well-aligned solutions.
Senior DevOps Engineer in Telford employer: HMRC
Contact Detail:
HMRC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior DevOps Engineer in Telford
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those related to cloud services and automation. This is your chance to demonstrate your expertise in CI/CD, IaC, and all that good stuff. Make it easy for potential employers to see what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice common DevOps interview questions and be ready to discuss your experience with tools like GitLab, Terraform, and cloud security. Remember, they want to see how you think and solve problems!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, applying directly can sometimes give you a leg up in the process. So, get your application in and let’s make some digital magic happen together!
We think you need these skills to ace Senior DevOps Engineer in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior DevOps Engineer role. Highlight your experience with cloud platforms, CI/CD tools, and any relevant projects that showcase your skills. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our goals at HMRC. Be sure to mention your experience in mentoring and technical leadership.
Showcase Your Technical Skills: In your application, don’t forget to highlight your technical skills, especially in areas like Terraform, GitLab, and cloud security. We’re looking for someone who can hit the ground running, so make it clear how you meet the essential criteria.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at HMRC
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like AWS, Azure, Terraform, and CI/CD tools. Brush up on your scripting skills too! Being able to discuss your hands-on experience with these tools will show that you’re not just familiar with them, but that you can actually use them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your critical thinking and technical mindset, which are key for a Senior DevOps Engineer.
✨Emphasise Collaboration and Mentorship
Since this role involves mentoring junior engineers, be ready to share examples of how you’ve supported others in your past positions. Talk about how you foster collaboration within teams and how you lead by example. This will highlight your leadership qualities and fit within HMRC's inclusive culture.
✨Understand HMRC's Mission
Familiarise yourself with HMRC’s goals regarding digital transformation and customer experience. Be prepared to discuss how your skills can contribute to their mission of enhancing tax systems through innovative cloud services. Showing that you align with their vision will set you apart from other candidates.
