At a Glance
- Tasks: Lead a dynamic team in developing and operating enterprise tooling and integrations.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Be part of a vibrant culture focused on continuous improvement and learning.
- Why this job: Make a real impact by driving modern DevOps practices and shaping the future of technology.
- Qualifications: Proven experience in DevOps, cloud platforms, and leading high-performing teams.
The predicted salary is between 55000 - 65000 € per year.
As a Grade 7 Lead DevOps Engineer within the ESP Platform Support team, you will provide strategic technical and people leadership for a multidisciplinary tooling engineering team.
Accountable Design, Development and Operation
Design, develop and operate strategic enterprise tooling, including integrations with ServiceNow, and oversee the infrastructure (including cloud platforms) that underpin critical business services.
Strategic & Technical Leadership
Set the technical strategy and roadmap for enterprise tooling engineering within ESP Platform Support. Act as the technical authority for DevOps, platform tooling, integrations and supporting infrastructure. Drive adoption of modern DevOps practices, automation, CI/CD, reliability engineering and infrastructure-as-code. Ensure tooling and platforms align with enterprise architecture, security and operational standards.
ServiceNow & Enterprise Integrations
Lead the design and delivery of integrations with ServiceNow, ensuring reliable data flows across enterprise systems. Oversee integration architecture, APIs, middleware and supporting services. Ensure integrations are supportable, secure, resilient and well-documented.
Infrastructure & Cloud Oversight
Provide senior oversight of the infrastructure and cloud environments supported by the team. Ensure environments meet requirements for resilience, availability, performance, security and cost control. Work closely with infrastructure, security and architecture teams to manage risk and technical debt.
Team & People Leadership
Lead, develop and inspire a strategic tooling engineering team, setting clear direction and expectations. Build capability through coaching, mentoring and performance management. Create a high-performing, inclusive culture focused on continuous improvement and learning. Own workforce planning, skills development and succession for the team.
Operational Accountability and Incident Management
Provide senior technical input into incident management, problem management and major service restoration. Ensure services are operationally robust, with effective monitoring, alerting and support models. Balance run and change to maintain platform stability while enabling continuous delivery.
Stakeholder Engagement
Engage confidently with senior stakeholders, translating complex technical topics into clear, actionable advice. Influence decisions across product, delivery, security and architecture communities. Represent ESP Platform Support in cross-department technical and governance forums.
Essential Criteria
- Enterprise Platform Engineering: Significant experience leading DevOps, platform or tooling engineering in complex enterprise environments, including responsibility for live services and supporting infrastructure.
- DevOps and Automation: Strong knowledge and practical experience of DevOps ways of working, including CI/CD, automation, infrastructure-as-code and reliability-focused engineering practices.
- Enterprise Integrations: Proven experience delivering and operating integrations between enterprise platforms, including ServiceNow or equivalent systems, ensuring secure and resilient data flows.
- Infrastructure and Cloud: Senior-level understanding of infrastructure and/or cloud platforms, including availability, resilience, security and cost optimisation considerations.
- Leadership and Capability Building: Demonstrable experience leading, coaching and developing engineers, building high-performing teams and growing capability at both individual and team levels.
- Change and Transformation: Experience leading teams through technical change, modernisation or platform transformation while maintaining service stability.
- Operational Accountability: Experience operating with accountability for business-critical live services, including incident, problem and change management.
- Agile and Collaborative Working: Experience working within agile, multi-disciplinary environments, collaborating effectively with delivery, product and operational teams.
- Communication and Influence: Ability to communicate complex technical concepts clearly and influence effectively across technical, non-technical and senior stakeholder groups.
Lead DevOps in Telford employer: HMRC
As a Lead DevOps Engineer at our company, you will thrive in a dynamic and inclusive work culture that prioritises continuous improvement and employee development. We offer competitive benefits, including opportunities for professional growth through coaching and mentoring, while working on cutting-edge enterprise tooling and cloud infrastructure in a collaborative environment. Join us to make a meaningful impact by driving modern DevOps practices and leading a talented team in a role that is both challenging and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Lead DevOps in Telford
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in a Lead DevOps role. Building relationships can open doors that job applications alone can't.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio showcasing your projects, especially those involving CI/CD, automation, and integrations with platforms like ServiceNow. This will give potential employers a clear view of what you can bring to the table.
✨Ace the Interview
Prepare for interviews by brushing up on common DevOps scenarios and be ready to discuss how you've tackled challenges in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Apply Through Our Website
When you find a job that fits, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Lead DevOps in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lead DevOps role. Highlight your experience with DevOps practices, cloud platforms, and enterprise integrations. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your leadership experience can benefit our tooling engineering team. Keep it engaging and relevant!
Showcase Your Technical Skills:In your application, don’t forget to showcase your technical expertise in areas like CI/CD, automation, and infrastructure-as-code. We love seeing practical examples of how you've applied these skills in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HMRC
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest DevOps practices, especially CI/CD, automation, and infrastructure-as-code. Brush up on your knowledge of ServiceNow integrations and cloud platforms, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and driving change. Think about times when you’ve inspired your team or managed a successful project. This is your chance to demonstrate how you can build high-performing teams and foster a culture of continuous improvement.
✨Engage with Stakeholders
Be ready to discuss how you’ve effectively communicated complex technical concepts to non-technical stakeholders. Prepare to share specific instances where you influenced decisions or translated technical jargon into actionable advice for senior management.
✨Demonstrate Problem-Solving Skills
Expect questions around incident management and operational accountability. Have a few scenarios in mind where you successfully resolved issues or improved service stability. This will show your ability to balance run and change while maintaining platform reliability.
