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For Companies At a Glance
- Tasks: Join our team to create user-focused designs that enhance digital services.
- Company: Be part of HMRC's Chief Digital and Information Office, shaping the future of public services.
- Benefits: Enjoy flexible working options and a supportive environment that values innovation.
- Why this job: Make a real impact by improving user experiences in government services while growing your design skills.
- Qualifications: No specific experience required; just a passion for design and user-centred thinking.
- Other info: This role is perfect for those looking to kickstart their career in service design.
The predicted salary is between 30000 - 42000 £ per year.
This role is in Chief Technology and Design Office, part of HMRC's Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO. As part of this, we ensure User Centred Design is at the heart of our designs. This enables us to ensure the solutions we deliver maximise effectiveness.
Service Designer employer: HMRC
Contact Detail:
HMRC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer
✨Tip Number 1
Familiarise yourself with User Centred Design principles, as this is a key focus for the role. Understanding how to apply these principles in real-world scenarios will help you stand out during discussions.
✨Tip Number 2
Research HMRC's current projects and initiatives related to service design. Being knowledgeable about their work will allow you to tailor your conversations and demonstrate genuine interest in their mission.
✨Tip Number 3
Network with professionals in the field of service design, especially those who have experience in public sector roles. They can provide insights and tips that could be invaluable during your application process.
✨Tip Number 4
Prepare to discuss specific examples of your previous work in service design. Highlighting your problem-solving skills and how you've successfully implemented user feedback will resonate well with the hiring team.
We think you need these skills to ace Service Designer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Service Designer position. Understand the key responsibilities and required skills, especially focusing on User Centred Design principles.
Tailor Your CV: Customise your CV to highlight relevant experience in service design and user-centred methodologies. Use specific examples that demonstrate your ability to manage IT demand and change effectively.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences to the role. Emphasise your passion for user-centred design and how you can contribute to the Chief Technology and Design Office at HMRC.
Follow Application Instructions: Make sure to apply directly through Civil Service Jobs as instructed. Include the reference number in your application and ensure all required documents are submitted correctly.
How to prepare for a job interview at HMRC
✨Understand User-Centred Design
Make sure you have a solid grasp of user-centred design principles. Be prepared to discuss how you've applied these in past projects and how they can be integrated into the role at HMRC.
✨Showcase Your Problem-Solving Skills
Service design often involves tackling complex issues. Think of specific examples where you've identified problems and implemented effective solutions, and be ready to share these during your interview.
✨Familiarise Yourself with HMRC's Digital Strategy
Research HMRC's current digital initiatives and understand their goals. This will help you align your answers with their objectives and demonstrate your genuine interest in the organisation.
✨Prepare Questions for the Interviewers
Having insightful questions ready shows your enthusiasm for the role. Ask about the team dynamics, ongoing projects, or how success is measured in the service design department.
