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For Companies At a Glance
- Tasks: Join our team to create user-focused designs that enhance digital services.
- Company: Be part of HMRC's Chief Digital and Information Office, shaping the future of public services.
- Benefits: Enjoy flexible working options and a supportive environment that values innovation.
- Why this job: Make a real impact by improving user experiences in government services while growing your design skills.
- Qualifications: No specific experience required; just a passion for design and user-centred thinking.
- Other info: Apply directly through civil service jobs with reference number provided.
The predicted salary is between 36000 - 60000 £ per year.
This role is in Chief Technology and Design Office, part of HMRC's Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO. As part of this, we ensure User Centred Design is at the heart of our designs. This enables us to ensure the solutions we deliver maximise effectiveness.
Service Designer employer: HMRC
Contact Detail:
HMRC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer
✨Tip Number 1
Familiarise yourself with User Centred Design principles, as this is a key focus for the role. Understanding how to apply these principles in real-world scenarios will help you stand out during discussions.
✨Tip Number 2
Research HMRC's current projects and initiatives within the Chief Digital and Information Office. Being knowledgeable about their work will allow you to tailor your conversations and demonstrate genuine interest.
✨Tip Number 3
Network with professionals in the field of service design, especially those who have experience in government or public sector roles. They can provide insights and potentially refer you to opportunities within HMRC.
✨Tip Number 4
Prepare to discuss specific examples of your previous work that showcase your problem-solving skills and ability to implement user-centred solutions. Real-life case studies can make a strong impression during interviews.
We think you need these skills to ace Service Designer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Service Designer within HMRC's Chief Technology and Design Office. This will help you tailor your application to highlight relevant skills.
Highlight User-Centred Design Experience: Emphasise any experience you have with User Centred Design in your CV and cover letter. Provide specific examples of how you've applied these principles in past projects to demonstrate your suitability for the role.
Craft a Tailored Cover Letter: Write a compelling cover letter that directly addresses the key aspects of the job description. Mention your passion for design and technology, and how you can contribute to the goals of the Chief Digital and Information Office.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Designer.
How to prepare for a job interview at HMRC
✨Understand User-Centred Design
Make sure you have a solid grasp of user-centred design principles. Be prepared to discuss how you've applied these in past projects and how they can enhance the solutions delivered by HMRC.
✨Familiarise Yourself with HMRC's Digital Strategy
Research HMRC's Chief Digital and Information Office and their current digital initiatives. Showing that you understand their goals and challenges will demonstrate your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples from your experience where you successfully navigated design challenges, focusing on your thought process and outcomes.
✨Showcase Collaboration Skills
Service design often involves working with cross-functional teams. Be ready to share examples of how you've collaborated with others, highlighting your communication skills and ability to incorporate feedback into your designs.
