Senior Digital Portfolio Manager (Agile) - Bristol

About the job

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As a Digital Portfolio Manager (Agile) (Senior Officer) within HMRC's Chief Digital Information Office (CDIO), you will support the delivery of digital products and services across a portfolio or programme environment.

You will work across multiple Agile teams to ensure delivery is coordinated, risks and dependencies are understood, and progress is visible to stakeholders. Operating in a fast-paced and complex delivery environment, you will play a key role in maintaining delivery momentum, enabling teams to work effectively and contributing to successful outcomes across the portfolio.

Job description

You will support delivery across a portfolio of Agile teams, coordinating activity, aligning plans and ensuring dependencies are actively managed. Working closely with Senior Agile Delivery Managers, Product Managers and stakeholders, you will help maintain delivery oversight, ensuring that risks, issues and priorities are clearly understood and acted upon.

You will apply Agile and Lean delivery practices to support effective ways of working, helping teams collaborate, improve delivery flow and continuously enhance performance. While you will operate across multiple teams and contribute to delivery outcomes, overall ownership of portfolio performance and escalation beyond programme level will sit with senior leaders.

Key Responsibilities

• Support delivery across a portfolio or programme of Agile teams, ensuring alignment and coordination
• Maintain delivery plans, reporting and governance, providing clear visibility of progress
• Identify and manage risks, issues and dependencies, ensuring they are tracked and addressed
• Support the coordination of cross-team dependencies, maintaining delivery flow
• Provide stakeholders with clear and timely delivery updates, supporting decision-making
• Apply Agile and Lean practices to support effective delivery across teams
• Work with Product and Delivery roles to align backlogs, priorities and delivery goals
• Contribute to continuous improvement in delivery processes and ways of working
• Management of organisational charts and distribution lists - organisational documentation

Essential Criteria:

• Experience delivering digital products or services within Agile or multidisciplinary environments
• Experience coordinating delivery across multiple teams or workstreams- including managing risks and dependencies
• Ability to operate within structured delivery and governance environments- maintaining delivery oversight
• Strong communication skills- with the ability to provide clear delivery insight to stakeholders
• Experience identifying and resolving delivery risks- issues or blockers
• Ability to work collaboratively across multidisciplinary teams to support delivery outcomes

Benefits

Alongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

Things you need to know

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history and previous experiences.
• A 1000-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification.

Further details around what this will entail are listed on the application form.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you.

Security

Successful candidates must undergo a standard (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found.