At a Glance
- Tasks: Coordinate recruitment campaigns and manage data for the Transformation Directorate.
- Company: Join a leading team driving transformational change in a dynamic environment.
- Benefits: Gain valuable experience, develop your skills, and work in a fast-paced setting.
- Other info: Perfect for high performers seeking growth and collaboration opportunities.
- Why this job: Be part of a team making a real impact on recruitment and transformation initiatives.
- Qualifications: Experience in recruitment coordination and strong communication skills required.
The predicted salary is between 54000 - 66000 £ per year.
The Transformation Directorate drives benefits-focused transformational change, delivering CCG and HMRC strategic objectives (within CCG). Its vision is to be recognised as leading and delivering best practice change and transformation. In the last year, the Directorate has been designed to include key functions in Programme and Project Management, Change Management, Business Partnering, the Transformation Portfolio Office as well as the Director’s Private Office. The Directorate is currently in a period of growth and intense recruitment due to the Spending Review.
Together the team has made great strides to reprioritise and refine the Transformation Portfolio and progress both HMRC- and CCG-led initiatives as well as developing the necessary processes, governance, standards and capability whilst aligning closely with HMRC’s Transformation Group.
The role sits within our Transformation Portfolio Office (TPO) team, who have overall responsibility for providing specific expertise and management of the Customer Compliance Group Transformation Directorate's (CCG-TD) project and programme portfolio. As a Resource and Recruitment Support you will have responsibility for processing the directorate's end-to-end recruitment plans. Working together with vacancy holders, project managers and senior leads managing them through our internal recruitment processes.
You will work closely with another resource coordinator on the team and liaise with Unity Business Services (UBS) adopting key teamwork principles to ensure vacancies are progressing in a timely manner mitigating delays by applying your civil service recruitment knowledge and skills. The role also requires extensive data management, tracking and maintaining datasets such as recruitment dashboards, staff in post and resource tools across the directorate ensuring accurate data is collated.
You will be required to manage team inboxes, using recruitment knowledge to answer candidate, panellist and vacancy holder queries, escalating where necessary. This is a fast-paced environment with a requirement to be adaptable to change, therefore applicants must be able to demonstrate the ability to work at pace and manage competing and changing priorities as recruiting our required resources within short timescale is key to us delivering the Directorate’s business plans.
This demanding role would be particularly suitable for a high-performing individual who is looking for further development. The candidate should be flexible and be able to create and maintain effective working relationships with individuals and teams at all levels in the directorate. The successful candidate must also have experience of being able to work independently with minimal supervision and motivating team colleagues to achieve our recruitment goals.
Essential Criteria:
- Demonstrable experience coordinating recruitment campaigns from initial vacancy creation through to onboarding
- Experience handling and prioritising a busy shared inbox, responding promptly and professionally to internal and external queries.
- Experience in supporting your own team to succeed and contribute to the success of the wider team.
- Strong communication skills. Being able to communicate at all levels with confidence.
- Establish and nurture relationships with key stakeholders, fostering collaboration to enhance service delivery.
- A strong level of computer literacy, including using Excel to collate and validate large data sets from various sources.
Resource Officer employer: HMRC
At HMRC, we pride ourselves on being an excellent employer that values purpose, growth, and a sense of belonging. Our flexible and hybrid working policies, generous leave allowance, and commitment to employee development create a supportive work culture where you can thrive. Join us in Newcastle, where you'll have the opportunity to make a meaningful impact while enjoying a collaborative environment that fosters innovation in recruitment processes.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Officer
✨Join HR Networks
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at HMRC!
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We think you need these skills to ace Resource Officer
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at HMRC. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to HMRC and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at HMRC. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to HMRC's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at HMRC
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with HMRC.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at HMRC will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact HMRC and how you would contribute to adapting HR strategies.
