At a Glance
- Tasks: Validate and assure automated RPA solutions, ensuring they meet business needs.
- Company: Join HMRC's innovative Digital Transformation team.
- Benefits: Supportive community, skill development, and impactful work.
- Other info: Opportunities for career growth in a dynamic environment.
- Why this job: Shape the future of digital automation and make a difference.
- Qualifications: Experience in manual software testing and strong communication skills.
The predicted salary is between 36000 - 60000 € per year.
Quality Assurance Testing (QAT) Analyst – Robotic Process Automation (RPA). Join HMRC’s Digital Transformation in a Key Testing Role.
Are you passionate about delivering robust, reliable digital solutions? Do you thrive in an environment where innovation, collaboration, and attention to detail are valued? HMRC’s Chief Digital & Information Office (CDIO) is seeking a Quality Assurance Testing (QAT) Analyst to join our Robotic Process Automation (RPA) team. This is a unique opportunity to shape the future of digital automation at scale, ensuring our robotic processes deliver real value to over 76,000 colleagues across HMRC.
Your Impact: As a QAT Analyst, you’ll be instrumental in validating and assuring automated RPA solutions. You’ll work closely with developers, product owners, architects, and business experts to ensure our NICE-based robotic processes meet business requirements and perform dependably in live environments. Your role is vital in making sure every automation service is robust, reliable, and aligned with user and organisational needs.
What You’ll Do:
- Lead on test strategy and planning for RPA solutions, focusing on manual testing and business assurance.
- Design, develop, and execute comprehensive test artefacts: test plans, end-to-end scenarios, test data, and reports.
- Review and analyse user stories and requirements, identifying and addressing gaps or ambiguities to guarantee clarity.
- Set up and manage test environments on virtual machines, ensuring readiness for execution.
- Perform hands-on manual testing of RPA solutions, observing process flows and validating actual versus expected outcomes.
- Identify, log, and track defects, performing regression testing to confirm fixes are effective and stable.
- Collate and present test evidence, supporting sign-off from product owners and stakeholders.
- Manage Business Assurance Testing (BAT) and Control Go Live (CGL) phases, building stakeholder confidence for go-live decisions.
- Champion best practice in quality assurance, mentoring colleagues and supporting a culture of continuous improvement.
- Promote RPA capabilities across the Chief Product and Digital Office (CDPO) and wider HMRC.
What We’re Looking For:
- Proven manual software testing experience, with strong understanding of Agile, Waterfall, or hybrid methodologies.
- Ability to break down business requirements into actionable test scenarios, identify and manage defects systematically.
- Meticulous attention to detail, ensuring robust test coverage and reliable outcomes.
- Excellent interpersonal and communication skills, building strong working relationships across multidisciplinary teams.
- Skilled in using Microsoft Teams, Planner, or similar tools to manage workload independently and collaboratively in a fast-paced, evolving environment.
- Hands-on experience with Robotic Process Automation tools (e.g. NICE, Blue Prism, UiPath, Automation Anywhere).
- Familiarity with structured data formats and query languages, such as JSON, XML, and SQL.
Desirable:
- ISTQB Foundation in Software Testing or equivalent certification.
- Knowledge of HMRC systems, data structures, and operational processes.
Behaviours for Success: You’ll be assessed on the following key behaviours during the selection process:
- Managing a Quality Service
- Working Together
- Delivering at Pace
Location & Additional Information: We have several locations available, including transitional sites such as Benton Park View, Newcastle (moving to Pilgrims Quarter) and Telford Plaza, Telford (moving to Parkside Court). If you’re based in Leeds, a Moves Adjustment Payment may be available for current HMRC colleagues in Bradford who meet eligibility criteria. Please note: Security Check (SC) clearance is required for this role, either already held or willingness to obtain.
Why Join Us? At HMRC, you’ll be part of a supportive, forward-thinking community committed to making a real difference. You’ll have opportunities to lead, influence, and grow your skills while contributing to innovative digital solutions that impact millions. If you’re ready to help shape the future of automation in the public sector, we’d love to hear from you.
Quality Assurance Testing Analyst employer: HMRC
HMRC is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions as a Quality Assurance Testing Analyst will directly impact the digital transformation of public services. With a commitment to employee growth, you will have access to continuous learning opportunities and the chance to lead in a supportive environment, all while working in vibrant locations like Newcastle and Telford. Join us to be part of a community dedicated to delivering meaningful digital solutions that benefit millions.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Testing Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HMRC on LinkedIn. Ask them about their experiences and any tips they might have for landing the Quality Assurance Testing Analyst role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your RPA knowledge. Make sure you can discuss specific tools like NICE or UiPath confidently. We want to see your passion for automation shine through, so practice explaining how you've used these technologies in past projects.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've identified and resolved defects in previous testing roles. This will demonstrate your meticulous attention to detail and commitment to quality assurance, which are key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining HMRC and being part of their digital transformation journey.
We think you need these skills to ace Quality Assurance Testing Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with manual testing and RPA tools. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Attention to Detail:As a QAT Analyst, attention to detail is key. Use your application to demonstrate how you've successfully identified defects or improved processes in past roles. We love seeing examples of your meticulous nature!
Communicate Clearly:Your written communication skills are crucial for this role. Ensure your application is clear and concise, reflecting your ability to engage with stakeholders effectively. We appreciate straightforward language that gets to the point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our team there!
How to prepare for a job interview at HMRC
✨Know Your RPA Tools
Make sure you’re familiar with the specific Robotic Process Automation tools mentioned in the job description, like NICE or UiPath. Brush up on their functionalities and be ready to discuss how you've used them in past projects.
✨Master the Testing Methodologies
Since the role requires a strong understanding of Agile and Waterfall methodologies, prepare to explain your experience with these approaches. Think of examples where you successfully applied these methodologies in your testing processes.
✨Prepare for Stakeholder Engagement
This position involves working closely with various stakeholders. Be ready to share examples of how you’ve built relationships and communicated effectively in previous roles. Highlight your interpersonal skills and how they contributed to successful project outcomes.
✨Showcase Your Attention to Detail
As a QAT Analyst, meticulous attention to detail is crucial. Prepare to discuss how you ensure robust test coverage and reliable outcomes. Bring examples of how you identified defects and improved testing processes in your previous work.
