At a Glance
- Tasks: Join our finance team to process shopping requisitions and resolve queries.
- Company: Be part of HMRC, a dynamic workplace that values growth and belonging.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Great opportunities for career advancement and personal development.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Detail-oriented with experience in fast-paced, customer-focused settings.
The predicted salary is between 37850 - 46261 £ per year.
About the job
Discover a career in your hands at HMRC. We are seeking a detail-oriented and proactive Purchasing Team Member to join our dynamic finance team based in Unity Business Services, DFT Operations Centre in Swansea. This role is responsible for ensuring the accurate and timely processing of shopping requisitions, resolving discrepancies, and supporting buyer support operations in line with service level agreements (SLAs).
The ideal candidate will have a strong understanding of Purchase to Pay (P2P) processes, experience in high-volume transactional environments, and a collaborative mindset to support both team and organisational goals.
Job description
The role holder's responsibilities will include:
- Support the effective dual running of two Enterprise Resource Planning (ERP) systems (SAP and U4BW).
- Co-ordinate and run reports from SAP and U4BW to meet customer and internal reporting requirements.
- Manage and resolve Purchase Orders and goods receipt queries from Business Units, Suppliers and Support Desk.
- Liaise with customers to assist in resolving shopping cart issues and queries.
- Participate in a team-based culture which addresses customers' needs and contributes to cross-team activities.
- Assist the Head of P2P with operational and reporting tasks and respond to requests from management-level colleagues within the HMRC P2P Team, Unity Business Services (UBS).
- Participate in cross-team activities and support coaching and mentoring efforts.
- Support ongoing and future projects, including system migrations and process transitions.
- Monitor, approve and reject shopping cart requisitions accurately and in line with policy and Standard Level Agreements.
- Track, monitor and report on business unit non-compliance within the standard processes.
- Process Service Requests (SR) promptly to ensure targets are met.
- Review compliance with procurement policy (contracts, quotes, approved Suppliers) and advise Business Units accordingly with SLAs.
- Resolve delivery discrepancies with Suppliers.
- Investigate and resolve supplier queries.
- Upload product catalogues upon receipt of relevant information from the Business Unit.
- Provide support to other P2P team members to ensure team targets and service levels are met.
- Engage in personal and team learning to support multi-skilling across transaction teams.
- Identify and suggest improvements to processes and procedures for greater efficiency and service quality.
- Participate in system and process changes and conducting testing and test coordination.
Essential Criteria:
- Proven experience in a fast-paced, customer-focused environment.
- Strong attention to detail and ability to meet tight deadlines.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience with ERP systems such as SAP or U4BW.
- Ability to communicate information clearly and effectively, both verbally and in writing, tailoring messages to a range of audiences.
- Experience working flexibly and adapting to changing priorities in a fast-paced environment.
- Experience of delivering a customer-focused service and working collaboratively with others to identify solutions and resolve problems.
Desirable Criteria:
- Experience in Shared Service Centres' Procurement and/or Finance processes.
- Line management experience and a track record of driving performance improvements.
Benefits
Alongside your salary of 31,096, HM Revenue and Customs contributes 9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
To find out more about HMRC benefits and find out what it's really like to work for HMRC, hear from our insiders or visit Thinking of joining the Civil Service.
Purchase to Pay Team Member (Purchasing) - Swansea - Sandringham Park employer: HMRC
HMRC is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where innovation and collaboration thrive. With flexible and hybrid working policies, generous leave allowances, and a commitment to continuous improvement, employees can achieve a healthy work-life balance while contributing to meaningful public service. Located in Birmingham's vibrant Arena Central, this role as an Operating Model Manager provides the opportunity to lead impactful change within a large organisation, making a real difference in how technology services are delivered.
StudySmarter Expert Advice🤫
We think this is how you could land Purchase to Pay Team Member (Purchasing) - Swansea - Sandringham Park
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like HMRC.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Purchase to Pay Team Member (Purchasing) - Swansea - Sandringham Park
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to HMRC:Your cover letter should read like you’re chatting directly to HMRC. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like HMRC.
How to prepare for a job interview at HMRC
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at HMRC!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at HMRC. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into HMRC's culture.
