At a Glance
- Tasks: Organise and create engaging Learning Events while collaborating with diverse stakeholders.
- Company: Join HMRC, a place where purpose meets growth and belonging.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Dynamic work environment with opportunities for personal development and career progression.
- Why this job: Make a real impact in planning and event management within a supportive team.
- Qualifications: Experience in event planning and strong digital skills are essential.
The predicted salary is between 31096 - 31096 £ per year.
About the job
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
Planning Officers are responsible, collectively as part of the planning team, to organise and create Learning Events, as well as maintaining and managing ongoing events. The role involves working closely with Tax Customs & Compliance Academy (TCCA) stakeholders, to ensure that Commissions for Learning events are prioritised, arranged, and managed. Planning Officers are also responsible for planning delivery of Learning Routeway Events that follow a specific timetable.
Job description
- Create learning events using Planning Tools; Including Integrate Planning Tool (IPT).
- When allocating trainers consider the wider delivery requirements, priorities and wellbeing of trainers.
- Allocate role players to events and update spreadsheet.
- Update the IPT events.
- Work collaboratively with Learning Delivery managers (LDMs) across TCCA.
- Issue planning/delivery invitations to relevant parties - trainers, LDMs, and the relevant business stakeholders.
- Maintain an audit trail using planning spreadsheets, templates, and mailboxes.
- Alert Planning managers of risks to learning delivery.
- Undertake rework - trainer unavailable/replacement, Business cancellation of events or rescheduling events.
- Update all planning records on receipt of relevant information.
- Provide end of commission/event reports.
- Participate in Stakeholder calls and meetings.
- Collate statistical information as required by Senior Planning manager.
- Participate in forecasting meetings to provide clarity on availability of resource.
- Support the wider P, L&A team by flexing/sharing resources and best practice.
- Upskill colleagues into new planning areas.
- Create and update Standard Operating Procedures to provide support and ensure quality.
- Support admin colleagues.
- Monitor Mailboxes.
- Engage in Team meetings/calls.
- Be responsible for own development by proactively seeking opportunity for development.
- Actively participate with Performance & Development Conversations.
Person specification
- A working understanding of Excel and O365 applications.
- Able to operate effectively under own initiative and within a team.
- Is highly organised with the ability to plan, organise and prioritise workloads to meet deadlines.
- Experienced in making confident decisions, demonstrating an understanding of the wider impacts.
- Strong attention to detail.
- Versatile with the ability to become multi-skilled across a variety of tasks within the team.
- Ability to work at pace, completing tasks accurately within agreed timescales.
- Is a confident communicator - you will need to engage effectively with a range of colleagues and stakeholders.
Essential Criteria:
- Experience of event planning and event management.
- Experience of using event planning systems, databases or other event management applications.
- Ability to build and maintain effective relationships with stakeholders.
- Good communication and organisational skills.
- Good level of digital skills (a large proportion of role requires working with Excel sheets, mailbox management and SharePoint sites).
- Proactive problem solver, ability to work through issues collaboratively.
- Ability to work flexibly between competing requirements.
Desirable Criteria:
- Experience of working within the Planning functions of IPT (Integrated Planning Tool).
Benefits
- Alongside your salary of 31,096, HM Revenue and Customs contributes 9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme.
- HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.
- We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
Planning Logistics & Administration Planning Officer - Belfast Regional Centre - Erskine House employer: HMRC
HMRC is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where innovation and collaboration thrive. With flexible and hybrid working policies, generous leave allowances, and a commitment to continuous improvement, employees can achieve a healthy work-life balance while contributing to meaningful public service. Located in Birmingham's vibrant Arena Central, this role as an Operating Model Manager provides the opportunity to lead impactful change within a large organisation, making a real difference in how technology services are delivered.
StudySmarter Expert Advice🤫
We think this is how you could land Planning Logistics & Administration Planning Officer - Belfast Regional Centre - Erskine House
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like HMRC and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at HMRC!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like HMRC keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Planning Logistics & Administration Planning Officer - Belfast Regional Centre - Erskine House
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to HMRC:This is your chance to really connect with the team at HMRC. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at HMRC
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with HMRC.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show HMRC that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at HMRC. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
