At a Glance
- Tasks: Support strategic planning and performance reporting for HMRC's digital transformation.
- Company: Join HMRC, a vital part of the UK government with a focus on innovation.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Collaborative environment with opportunities for personal growth and development.
- Why this job: Make a real impact in public service while developing your career.
- Qualifications: Analytical skills and experience in business planning or performance reporting.
About the job
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
HMRC Chief Digital and Information Officer (CDIO) Group is responsible for HMRC's IT estate, including building and running IT services, leading digital transformation projects, and delivering operational support to our colleagues and customers. The live services we provide enable billions of pounds of tax to be collected, benefits to be paid to customers in need, and ensure the smooth movement of goods into and out of the UK. We are relied upon to deliver to a high standard to ensure the smooth running of the department for our colleagues and millions of HMRC customers.
This role sits within Finance, Portfolio, Performance and Organisational Transformation (FPPOT) and covers the full remit of CDIO teams. You will play a key role in connecting strategic priorities with delivery, helping CDIO to understand performance, progress and emerging risks. Working closely with senior leaders and teams across HMRC, you will support business planning, performance reporting, annual reporting and executive decision making. The role combines analysis, planning and stakeholder engagement. You will help coordinate key organisational processes, respond to requests from Executive Committee (ExCom) and senior leaders and develop high quality products that provide insight and support effective decision making.
Job description
- Support the coordination and delivery of the CDIO Business Plan, Annual Report, Commitments and organisational reporting processes.
- Contribute to the development of performance and insight products, including quarterly reviews, annual reporting and leadership performance packs.
- Analyse information from a range of sources to identify trends, risks, opportunities and emerging issues.
- Respond to commissions from ExCom, Senior Leaders and the Director General's office, providing timely analysis, briefing and advice.
- Work with business areas to understand delivery progress, challenges and dependencies, helping to build an accurate view of organisational performance.
- Translate complex information into clear and accessible products tailored to different audiences.
- Build effective relationships across CDIO and partner functions to improve planning, performance management and organisational insight.
- Support continuous improvement of planning, reporting and performance management processes.
Person specification
- An analytical thinker who can interpret complex information and identify key insights.
- A strong communicator who can tailor messages for different audiences, including Senior Leaders.
- A collaborative partner who builds effective relationships across organisational boundaries.
- An organised and proactive individual who can manage competing priorities and tight deadlines.
- Someone with strong organisational awareness who understands how delivery contributes to wider strategic outcomes.
- Someone comfortable with exercising judgment when responding to emerging issues and requests.
Essential Criteria
- Experience of supporting business planning, performance, strategy, delivery or organisational reporting activities.
- Experience of analysing information from multiple sources and communicating findings clearly to senior audiences.
- Strong written and verbal communication skills, with the ability to tailor messages to different audiences.
- Experience of building effective stakeholder relationships and working collaboratively across organisational boundaries.
- Ability to manage competing priorities and deliver high-quality outputs to challenging deadlines.
- Ability to exercise judgement when responding to emerging issues, requests and commissions.
Desirable Criteria
- Have strong organisational awareness and the ability to understand how individual activities contribute to wider strategic priorities and outcomes.
- Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and influence.
- Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.
- Be organised, diligent and able to work well to short deadlines.
Benefits
- Alongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme.
- HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.
- We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies. Personal support. Coaching and development.
Things you need to know
- Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.
- Selection process details: This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
- How to Apply: As part of the application process, you will be asked to provide a name-blind CV including your job history and previous experiences.
Planning and Performance Partner - Strategy and Delivery - Glasgow Regional Centre - Atlantic Square employer: HMRC
HMRC is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where innovation and collaboration thrive. With flexible and hybrid working policies, generous leave allowances, and a commitment to continuous improvement, employees can achieve a healthy work-life balance while contributing to meaningful public service. Located in Birmingham's vibrant Arena Central, this role as an Operating Model Manager provides the opportunity to lead impactful change within a large organisation, making a real difference in how technology services are delivered.
StudySmarter Expert Advice🤫
We think this is how you could land Planning and Performance Partner - Strategy and Delivery - Glasgow Regional Centre - Atlantic Square
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like HMRC!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Planning and Performance Partner - Strategy and Delivery - Glasgow Regional Centre - Atlantic Square position at HMRC via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Planning and Performance Partner - Strategy and Delivery - Glasgow Regional Centre - Atlantic Square
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at HMRC.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to HMRC’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at HMRC
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to HMRC. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at HMRC. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to HMRC.
