At a Glance
- Tasks: Analyse performance data to drive improvements and support strategic decisions.
- Company: Join HMRC, a vital part of the UK's public service.
- Benefits: Enjoy flexible working, generous leave, and a strong pension scheme.
- Other info: Dynamic team environment with opportunities for personal growth.
- Why this job: Make a real impact on public services while developing your analytical skills.
- Qualifications: Experience in performance analysis and strong communication skills required.
The predicted salary is between 45544 - 45544 £ per year.
About the job
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
HMRC Chief Digital and Information Officer (CDIO) Group is responsible for HMRC's IT estate, including building and running IT services, leading digital transformation projects, and delivering operational support to our colleagues and customers. The live services we provide enable billions of pounds of tax to be collected, benefits to be paid to customers in need, and ensure the smooth movement of goods into and out of the UK. We are relied upon to deliver to a high standard to ensure the smooth running of the department for our colleagues and millions of HMRC customers.
This role sits within Finance, Portfolio, Performance and Organisational Transformation (FPPOT) and covers the full remit of CDIO teams. The Planning and Performance Partner is responsible for contributing towards the strategic vision for Performance across CDIO, alongside the delivery of existing reporting into Working Day 10, SLT and Quarterly Business Reviews. The Partner will develop and deliver influential, high quality performance analysis, that is used to make informed decisions. Driving continuous improvement across CDIO through a combination of challenge, compelling analysis, and deep dives along with building their own capability. This is achieved by working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering and understanding current and future needs and challenges of performance.
Job description
- Provide accurate, detailed performance analysis to inform SLT decisions.
- Take the time to ensure that we fully understand all aspects of performance.
- Proactively identify deviations in performance and work collaboratively to understand drivers and address issues whilst managing our core products.
- Undertake performance deep dives to address risks and offer options for strategic and tactical solutions.
- Contribute to the team workplan ensuring a continual flow of work through a combination of self-generated and wider CDIO asks.
- Resilient leadership to promote wider understanding of the performance framework and its importance.
- Delivering to time and to the required quality ensuring assurance processes are embedded.
- Actively seek feedback enabling us to continue to learn and improve and to ensure we are consistently meeting stakeholder requirements and expectations.
Person specification
- An analytical and inquisitive individual who enjoys understanding the underlying drivers of organisational performance and identifying opportunities for improvement.
- A confident partner who can build effective working relationships with senior leaders, stakeholders and delivery teams to influence decision-making and drive positive outcomes.
- A strong communicator who can translate complex information into clear, compelling narratives and present performance insights in a meaningful way.
- A strategic thinker who can link organisational objectives to performance measures and understand the wider impact of business decisions.
Essential Criteria
- Experience of working in a performance, quality or governance team.
- Experience of managing effective relationships with senior leaders, with effective engagement and strong leadership.
- Ability to translate strategic objectives into measurable outcomes and performance measures.
- Strong problem-solving skills with the ability to identify trends, risks, and opportunities from complex datasets.
- Experience of creating and presenting compelling narratives using data visualisation and storytelling techniques.
- Ability to manage competing priorities and deliver high-quality outputs within challenging deadlines.
Desirable Criteria
- A curious and inquisitive mindset, with a desire to understand underlying drivers of performance.
- Experience of working in a digital, technology, transformation or operational performance environment.
- Have strong organisational awareness and the ability to understand how individual activities contribute to wider strategic priorities and outcomes.
- Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and influence.
Benefits
- Alongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme.
- HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.
- We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies. Personal support. Coaching and development.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Planning and Performance Partner - Glasgow Regional Centre - Atlantic Square employer: HMRC
HMRC is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where innovation and collaboration thrive. With flexible and hybrid working policies, generous leave allowances, and a commitment to continuous improvement, employees can achieve a healthy work-life balance while contributing to meaningful public service. Located in Birmingham's vibrant Arena Central, this role as an Operating Model Manager provides the opportunity to lead impactful change within a large organisation, making a real difference in how technology services are delivered.
StudySmarter Expert Advice🤫
We think this is how you could land Planning and Performance Partner - Glasgow Regional Centre - Atlantic Square
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We think you need these skills to ace Planning and Performance Partner - Glasgow Regional Centre - Atlantic Square
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to HMRC.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of HMRC. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at HMRC
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with HMRC, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at HMRC, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for HMRC could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
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