At a Glance
- Tasks: Lead the development of HMRC's Operational Resilience Framework and implement industry best practices.
- Company: Join HMRC, a key player in government digital transformation with a focus on resilience.
- Benefits: Enjoy flexible work options, great work-life balance, and opportunities for contract extension.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact on government projects while developing your expertise in operational resilience.
- Qualifications: Experience in operational resilience frameworks, particularly within regulated financial services.
The predicted salary is between 49500 - 60500 £ per year.
We want to maximise the potential of everyone who chooses to work for us.
We offer a great work life balance.
You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely.
Contracts vary in length dependent upon the project with the possibility to extend.
Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government.
There really couldn’t be a better time to join HMRC for your new contract opportunity!
Job Description
As Operational Resilience Frameworks and Standards Lead, you will be responsible for developing and implementing HMRC's Operational Resilience Framework, standards and supporting methodologies.
You will ensure the department adopts a consistent and effective approach to operational resilience aligned with recognised industry best practice.
Drawing on experience gained within the financial services sector, you will provide subject matter expertise on operational resilience frameworks and regulatory approaches, including lessons learned from organisations operating under Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) operational resilience requirements.
You will support the development of standards and methodologies covering important business services, dependency mapping, impact tolerances, resilience testing, governance and continuous improvement.
You will also support the development of HMRC's permanent operational resilience capability through guidance, coaching and knowledge transfer activities.
Key Responsibilities
- Lead the development and implementation of HMRC's Operational Resilience Framework.
- Develop operational resilience standards, methodologies, procedures and supporting guidance.
- Ensure alignment with recognised industry best practice and applicable resilience, risk and security frameworks.
- Provide expert advice on operational resilience approaches adopted within highly regulated sectors, particularly financial services.
- Develop standards and methodologies for the identification of Important Business Services, dependency mapping and impact tolerance setting.
- Establish consistent approaches for resilience assessments, vulnerability analysis and resilience improvement planning.
- Develop resilience testing standards and methodologies.
- Support the establishment of governance arrangements, reporting mechanisms and assurance processes for operational resilience.
- Work collaboratively with business, technology, security, risk and supplier management teams to embed resilience standards across HMRC.
- Monitor emerging industry practices, regulatory developments and resilience trends, recommending improvements where appropriate.
- Provide thought leadership and expert guidance to senior stakeholders on resilience framework design and implementation.
- Lead knowledge transfer and capability development activities to support the transition of framework ownership into HMRC's permanent operational resilience function.
Essential Criteria
You will demonstrate
- Significant experience developing, implementing and embedding Operational Resilience frameworks, standards, policies and governance arrangements within large, complex organisations, including design of assurance and reporting frameworks.
- Strong practical operational resilience experience within regulated financial services organisations, with direct experience of FCA and PRA Operational Resilience requirements, implementation programmes and industry best practice.
- Demonstrable expertise in Important Business Services, impact tolerances, dependency mapping, resilience testing, and the wider disciplines of operational risk, business continuity, third-party risk and service resilience.
- Experience translating regulatory expectations, industry standards and international resilience frameworks into practical, implementable business frameworks and operating models.
- A proven ability to influence senior leaders, work effectively with regulators, internal audit and independent assurance providers, and drive adoption of new frameworks, standards and ways of working.
- Knowledge of government resilience, Critical National Infrastructure or public sector operating environments, supported by relevant professional qualifications in Operational Resilience, Risk Management, Business Continuity or Operational Risk.
Our Values
We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact your designated recruiter to request accommodation.
Operational Frameworks and Standards Lead employer: HMRC
At HMRC, we pride ourselves on being an excellent employer that values purpose, growth, and a sense of belonging. Our flexible and hybrid working policies, generous leave allowance, and commitment to employee development create a supportive work culture where you can thrive. Join us in Newcastle, where you'll have the opportunity to make a meaningful impact while enjoying a collaborative environment that fosters innovation in recruitment processes.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Frameworks and Standards Lead
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operational Frameworks and Standards Lead at HMRC!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like HMRC or be willing to refer you for that Operational Frameworks and Standards Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from HMRC who’s on the lookout for their next Operational Frameworks and Standards Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operational Frameworks and Standards Lead role at HMRC!
We think you need these skills to ace Operational Frameworks and Standards Lead
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at HMRC. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at HMRC
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at HMRC. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
