At a Glance
- Tasks: Conduct reviews on late penalty appeals and make impactful decisions.
- Company: Join HMRC, a diverse and inclusive workplace committed to your growth.
- Benefits: Enjoy flexible working, generous leave, and a strong pension scheme.
- Other info: Great career progression opportunities in a dynamic team.
- Why this job: Make a difference while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and decision-making abilities are essential.
The predicted salary is between 28016 - 28016 £ per year.
Discover a career in your hands at HMRC. We are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
This vacancy is for an Administrative Officer, Reviews Officer in Legal Group. The successful applicant will be part of a Late Penalties Reasonable Excuse Team of AO's & Band O's in Nottingham. The post requires strong decision making and communication skills and the ability to adapt to differing business needs. You will be conducting statutory reviews on late penalty appeals, looking at the reasonable excuse customers/traders send in to appeal against penalties given for not submitting returns or payments on time. Using the Litigation and Settlement Strategy and guidance, you will produce accurate and timely review decisions based on the reasonable excuse and respond fully to the customer.
This is a desk-based role where you will interrogate HMRC held records, analyse, and make appropriate amendments to databases and IT systems. Proficiency in Maths and English and the ability to deal with basic calculations is required. Being a team player and working well with others is part of the role as you will work with both internal and external stakeholders.
You'll need to be able to demonstrate:
- Great Communication Skills - both written and verbal
- Ability to use your own judgement to make effective decisions against a guidance framework.
- Ability to handle a fast-paced flexible, changing working environment dependant on business needs.
Alongside your salary of 28,016, HM Revenue and Customs contributes 8,116 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
To find out more about HMRC benefits and what it's really like to work for HMRC, hear from our insiders or visit Thinking of joining the Civil Service.
Eligibility: Please take extra care to tick the correct boxes in the eligibility sections of your application form. This role is not eligible for skilled worker sponsorship.
Important information for existing HMRC contractual homeworkers: This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Review Officer - Nottingham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like HMRC, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like HMRC and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Review Officer - Nottingham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for HMRC and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at HMRC
✨Get to Know Public Sector Values
Before your interview with HMRC, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for HMRC.
