At a Glance
- Tasks: Join a team that investigates serious tax evasion and fraud using cutting-edge technology.
- Company: Be part of HMRC's Fraud Investigation Service, making a real impact on society.
- Benefits: Enjoy a competitive salary, generous leave, and a strong pension scheme.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Shape a fairer future while developing your skills in a dynamic environment.
- Qualifications: Attention to detail, analytical thinking, and strong communication skills are essential.
The predicted salary is between 31096 - 31096 £ per year.
About the job
Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.
This is an exciting opportunity to join HMRC's Communications Data Unit (CDU) within FIS Digital Operations. Digital Operations is one of the key areas within HMRC's wider Fraud Investigation Service (FIS). The CDU team of SPoCs assess whether applications for CD comply with the Investigatory Powers Act 2016 legislation and IPA Codes of Practice.
The job consists of multiple process-driven roles across a collaborative environment. The CDU provides dedicated support to HMRC investigation teams in Organised Crime, Civil investigation teams, Individuals and Businesses, Internal Investigations, Financial investigations, and Offshore Corporate and Wealthy, as well as to HMRC Risk Intelligence Service (RIS) teams.
The post holder will be a key member of the team utilising an array of bespoke systems to lawfully acquire communications data in support of serious tax evasion and fraud investigations. The CDU SPoC is responsible for the lawful acquisition of communications data, in accordance with the Investigatory Powers Act 2016 (IPA), and for providing specialist advice to HMRC operational teams dealing with proactive and reactive investigations, crimes in action and intelligence operations.
As part of the role, you will:
- Be part of a team providing expert advice and support to operational teams in the acquisition and use of Communications Data.
- Manage CDU related queries that come into the team mailbox.
- Review and quality assure applications for Communications Data to ensure compliance with the Investigatory Powers Act 2016 (IPA) and associated Codes of Practice / legislation, in particular with regard to necessity, proportionality and minimisation of collateral intrusion.
- Identify, acquire and interpret communications data from Telecommunications / Postal Operators (TO/PO), to support investigations and crime prevention activity.
- Evaluate acquired data to ensure compliance with Notices or Authorisations issued to Telecommunications and Postal operators and compliance with legal frameworks and operational policies.
- Participate in operational planning where Communications Data is key to the success of an investigation.
- Use a variety of HMRC and external service providers' online systems to lawfully acquire Communications Data.
- Provide a professional service and maintain integrity when dealing with sensitive issues.
- Protect methods and tactics as outlined within the relevant Codes of Practice and other Policies.
- Represent HMRC at meetings / events with external partners and maintain professional relationships with service providers.
- Have the ability to communicate complex technical issues effectively to others, less technically competent.
- Keep up to date with changing / emerging technologies.
- Maintain the College of Policing Accreditation through Continuous Professional Development mandatory training, tradecraft events and distance learning events.
- Mentor and coach colleagues within the CDU, providing opportunities for development and work shadowing.
Essential Criteria:
- Attention to detail and analytical thinking.
- Clear written and verbal communication skills.
- Strong interpersonal and relationship-building skills.
- Teamwork and collaboration.
- Problem-solving and critical thinking.
- Adaptability and willingness to learn.
- Organisational skills.
- Mentoring and coaching ability.
- Stakeholder awareness and engagement skills.
Please note - applications not meeting the SC residency requirements will not be assessed or scored and therefore discounted from this recruitment process.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
Communications Data Investigator, Single Point of Contact - Manchester employer: HMRC
HMRC is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where innovation and collaboration thrive. With flexible and hybrid working policies, generous leave allowances, and a commitment to continuous improvement, employees can achieve a healthy work-life balance while contributing to meaningful public service. Located in Birmingham's vibrant Arena Central, this role as an Operating Model Manager provides the opportunity to lead impactful change within a large organisation, making a real difference in how technology services are delivered.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Data Investigator, Single Point of Contact - Manchester
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like HMRC looking for candidates who are engaged and informed.
We think you need these skills to ace Communications Data Investigator, Single Point of Contact - Manchester
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at HMRC. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at HMRC
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with HMRC’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
