Case Manager (Targeted Interception) - Manchester

Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.

This is a business-critical role supporting FIS and Risk Intelligence Services (RIS) Operations. HMRC's Sensitive Collection capability provides both FIS and RIS operational investigation and intelligence officers with interdiction and evidential gathering opportunities gained through the lawful interception of criminals' communications. It also provides an unparalleled insight into criminal intent and behaviour, which is used to drive tactical operational activity and inform HMRC's Serious Fraud and Tactical Priorities.

HMRC's Sensitive Collection mission sits within CODE and is responsible for the Targeted Interception (TI) of communications relating to HMRC's most serious and organised crime operations, working closely with other Law Enforcement Agencies (LEAs) and other key internal and external partners to tackle emerging threats and develop new capabilities and methodologies to investigate the most serious and organised crime.

The role of the Case Manager involves operational delivery to tackle serious organised crime and mitigate risk in a challenging environment. Case Managers play an integral and leading role in the fight against serious organised crime. You will work to exploit all relevant information from the interception of communications to produce actionable and timely intelligence so that HMRC can continue to disrupt organised criminals who pose the greatest risk to the United Kingdom.

Your work will frequently be crucial in obtaining impressive results that often make the headlines and your role will be integral in the disruption of serious and organised crime in the United Kingdom and beyond.

Responsibilities:

• Defining, leading, and developing the Sensitive Collection strategy in response to operational and tactical requirements.
• Proactively leading the development of the Targeted Intercept operation.
• Assessing, analysing, managing, progressing, and disseminating live and critical TI product while directing operational teams where appropriate.
• Ongoing management of threat and risks related to collected intelligence.
• Leading, delegating, and working closely with other teams in Sensitive Collection within an analysis cell.
• Liaising and engaging with a range of internal and external stakeholders including Covert Operations Management Unit, Digital Forensics, Cyber and Law Enforcement Partners including the UK Intelligence Community where necessary to support the progression of the case strategy.
• Drafting warrants and other documentation to a professional standard.
• Providing support to colleagues and new entrants in support of their training and professional development.

Desirable Skills:

• Sound management skills.
• High levels of self-motivation.
• Good interpersonal skills to work effectively with cross government colleagues.
• Good verbal and written communication skills.
• A demonstrable knowledge and practical application in the use of material relating to, or associated to, communications data across a breadth of communications methods.

Essential Criteria:

• BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation/Investigation).
• BTEC level 3 Advanced Diploma in Enforcement (Intelligence).
• BTEC level 4 in Counter Fraud Intelligence.
• Specialist Level 4 Diploma - Accredited Counter-Fraud Manager.
• Level 4 Diploma - Accredited Counter-Fraud Specialist/Officer.
• University of Portsmouth CFPAB Accredited Counter Fraud Specialist.
• University of Northumbria CFPAB Accredited Counter Fraud Specialist.
• PIP2 qualification, where candidates have completed the HMRC FIS/RIS associated Foundation training programme.
• Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body.

Successful candidates with PIP2 status will still be required to complete HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel.

Additionally, applicants must have experience and knowledge of progressing an investigation by analysing multiple sources of data to come to an informed decision.

This role requires the successful candidates to hold or be willing to hold Developed vetting (DV) Clearance and enhanced checks.

Successful applicants must be prepared to undertake a Psychological Resilience Assessment, consisting of an online personality and cognitive ability psychometric test and a face-to-face psychological interview with a qualified psychological practitioner.

All appointments will be subject to the successful completion of a pass or fail six-month training assessment period (TAP). FIS CODE (Sensitive Collection) will invest in you by providing a bespoke Fundamentals training course consisting of a mixture of online and classroom-based training.

Failure to meet the required standards for the TAP will result in appointment to this role being ended and consideration of redeployment into an alternative role.

For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages.