At a Glance
- Tasks: Assess business applications and make informed decisions on compliance.
- Company: Join HMRC, a key player in tackling economic crime.
- Benefits: Enjoy a competitive salary, generous leave, and a strong pension scheme.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real impact in a role that shapes a fairer future.
- Qualifications: Experience managing caseloads and understanding regulations is essential.
The predicted salary is between 31096 - 31096 £ per year.
About the job
Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC plays a significant role in tackling economic crime, delivered through its unique function as a tax authority, law enforcement agency and anti-money laundering supervisor. HMRC's investigation, asset recovery and anti-money laundering powers complement and support the activities of the broader government agenda.
Job description
You'll work with colleagues across Economic Crime Supervision (EC-S) and HMRC to assess business applications for supervision under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017. As part of a team, you'll carry out checks on individuals and businesses, make informed decisions on eligibility, and communicate outcomes. You'll also calculate penalties where applicable and conduct 'Fit and Proper' or 'Approval' tests (including criminality checks) on Beneficial Owners, Officers, Managers, and businesses, informing applicants of the results.
The jobholder will undertake a range of duties which will include the following:
- Managing a personal caseload of applications and compliance checks.
- Communicating with customers via email, phone, and letter.
- Making informed decisions based on evidence and regulatory guidance.
- Analysing data and applying judgement in ambiguous situations.
- Applying sanctions where necessary and defending decisions when challenged.
- Collaborating with colleagues across HMRC and contributing to a culture of continuous improvement.
This is a public-facing role, requiring clear and professional communication in English. There may be a requirement to appear as a witness at Tribunal or Alternative Dispute Proceedings to defend decisions made as part of your role.
Person specification
The ideal candidate:
- will be naturally inquisitive, with a drive to identify risks.
- is a confident decision-maker, able to weigh evidence and act with integrity.
- can communicate clearly and professionally, both in writing and verbally.
- enjoys solving problems and contributing to a team environment.
- is committed to learning and development.
Essential Criteria
We are looking for candidates who will uphold the Civil Service values and standards of behaviour and who:
- Have experience of managing their own caseloads, including planning, organising and progressing casework to meet deadlines.
- An understanding of using Legislation and/or Regulations to inform your work.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Delivering at Pace
Benefits
Alongside your salary of 31,096, HM Revenue and Customs contributes 9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
How to Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history and previous experiences.
- A 500-word Personal Statement.
- Separate 250-word statements addressing the specified Behaviours.
After submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test. If you successfully pass the tests, you will be invited to complete the final stage of the application.
The deadline for both the test and the application is 16th June 2026 at 23:55.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days before the vacancy closes, we may not be able to reopen your application for you.
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
Technical Support
If you are experiencing problems that cannot be resolved by our 'help' section, then technical support is available. You will receive a reply in 2 working days.
Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Successful candidates must undergo a criminal record check. Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Authorisations Caseworker - Manchester employer: HMRC
HMRC is an exceptional employer, offering a dynamic work environment in Manchester where you can make a tangible impact on economic crime and compliance. With a strong commitment to employee development, flexible working arrangements, and a generous leave allowance, HMRC fosters a supportive culture that values integrity and collaboration. Join us to be part of a team dedicated to shaping a fairer future while enjoying the benefits of a robust pension scheme and opportunities for personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Authorisations Caseworker - Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former HMRC employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find in the job description.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how you would handle ambiguous situations or make effective decisions based on evidence. Practise your responses with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've tackled challenges in the past. This will demonstrate your ability to analyse data and make informed decisions, which is key for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining HMRC and contributing to a fairer future.
We think you need these skills to ace Authorisations Caseworker - Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Authorisations Caseworker role. Highlight relevant experience, especially in managing caseloads and compliance checks. We want to see how your skills align with what we're looking for!
Craft a Compelling Personal Statement:Your personal statement is your chance to shine! Use it to clearly demonstrate how your skills and experiences meet the essential criteria. Keep it concise but impactful – we want to know why you're the perfect fit for us.
Address the Behaviours:Don’t forget to address the specified behaviours in your application. Use clear examples to show how you make effective decisions and deliver at pace. This is key to standing out in our selection process!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at HMRC
✨Know Your Regulations
Familiarise yourself with the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017. Understanding these regulations will not only help you answer questions confidently but also demonstrate your commitment to compliance and your ability to make informed decisions.
✨Showcase Your Decision-Making Skills
Prepare examples from your past experiences where you've had to make tough decisions based on evidence. Highlight how you weighed the pros and cons and what the outcomes were. This will align well with the role's focus on making effective decisions.
✨Practice Clear Communication
Since this role involves communicating with customers via various channels, practice articulating your thoughts clearly and professionally. You might even want to rehearse common interview questions with a friend to ensure you can convey your ideas effectively.
✨Emphasise Team Collaboration
Be ready to discuss how you've worked in teams before. Share specific instances where you contributed to a team environment and how collaboration led to successful outcomes. This will resonate well with HMRC's emphasis on teamwork and continuous improvement.
