Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Validate and assure automated RPA solutions, ensuring they meet business needs.
- Company: Join HMRC's innovative Digital Transformation team.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Shape the future of digital automation and make a real impact.
- Qualifications: Experience in manual software testing and strong communication skills.
- Other info: Dynamic work environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Quality Assurance Testing (QAT) Analyst – Robotic Process Automation (RPA). Join HMRC’s Digital Transformation in a Key Testing Role.
Are you passionate about delivering robust, reliable digital solutions? Do you thrive in an environment where innovation, collaboration, and attention to detail are valued? HMRC’s Chief Digital & Information Office (CDIO) is seeking a Quality Assurance Testing (QAT) Analyst to join our Robotic Process Automation (RPA) team. This is a unique opportunity to shape the future of digital automation at scale, ensuring our robotic processes deliver real value to over 76,000 colleagues across HMRC.
Your Impact: As a QAT Analyst, you’ll be instrumental in validating and assuring automated RPA solutions. You’ll work closely with developers, product owners, architects, and business experts to ensure our NICE-based robotic processes meet business requirements and perform dependably in live environments. Your role is vital in making sure every automation service is robust, reliable, and aligned with user and organisational needs.
What You’ll Do:
- Lead on test strategy and planning for RPA solutions, focusing on manual testing and business assurance.
- Design, develop, and execute comprehensive test artefacts: test plans, end-to-end scenarios, test data, and reports.
- Review and analyse user stories and requirements, identifying and addressing gaps or ambiguities to guarantee clarity.
- Set up and manage test environments on virtual machines, ensuring readiness for execution.
- Perform hands-on manual testing of RPA solutions, observing process flows and validating actual versus expected outcomes.
- Identify, log, and track defects, performing regression testing to confirm fixes are effective and stable.
- Collate and present test evidence, supporting sign-off from product owners and stakeholders.
- Manage Business Assurance Testing (BAT) and Control Go Live (CGL) phases, building stakeholder confidence for go-live decisions.
- Champion best practice in quality assurance, mentoring colleagues and supporting a culture of continuous improvement.
- Promote RPA capabilities across the Chief Product and Digital Office (CDPO) and wider HMRC.
What We’re Looking For: We need someone who can confidently straddle technical and non-technical domains, bringing clarity, rigour, and a commitment to high standards. You’ll demonstrate:
- Testing Delivery & Methodology: Proven manual software testing experience, with strong understanding of Agile, Waterfall, or hybrid methodologies.
- Requirements & Defect Analysis: Ability to break down business requirements into actionable test scenarios, identify and manage defects systematically.
- Quality Assurance & Accuracy: Meticulous attention to detail, ensuring robust test coverage and reliable outcomes.
- Stakeholder Engagement: Excellent interpersonal and communication skills, building strong working relationships across multidisciplinary teams.
- Work Planning & Adaptability: Skilled in using Microsoft Teams, Planner, or similar tools to manage workload independently and collaboratively in a fast-paced, evolving environment.
- RPA Technology Experience: Hands-on experience with Robotic Process Automation tools (e.g. NICE, Blue Prism, UiPath, Automation Anywhere).
- Data & Query Languages: Familiarity with structured data formats and query languages, such as JSON, XML, and SQL.
Desirable: ISTQB Foundation in Software Testing or equivalent certification. Knowledge of HMRC systems, data structures, and operational processes.
Behaviours for Success: You’ll be assessed on the following key behaviours during the selection process: Managing a Quality Service, Working Together, Delivering at Pace.
Location & Additional Information: We have several locations available, including transitional sites such as Benton Park View, Newcastle (moving to Pilgrims Quarter) and Telford Plaza, Telford (moving to Parkside Court).
Quality Assurance Testing Analyst in London employer: HMRC
Contact Detail:
HMRC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Testing Analyst in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at HMRC or in RPA. A friendly chat can open doors and give you insider info that could make your application stand out.
✨Tip Number 2
Prepare for interviews by practising common QAT scenarios. Think about how you'd handle specific testing challenges and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your passion for quality assurance! During interviews, talk about your experiences with manual testing and how you ensure robust outcomes. Let them know you’re all about delivering reliable digital solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at HMRC.
We think you need these skills to ace Quality Assurance Testing Analyst in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the QAT Analyst role. Highlight your experience with manual testing and RPA tools, as well as your understanding of Agile methodologies. We want to see how your skills align with what we're looking for!
Showcase Your Attention to Detail: In your application, emphasise your meticulous nature and how it has helped you in previous roles. Mention specific examples where your attention to detail made a difference in testing outcomes. This is key for us at StudySmarter!
Communicate Clearly: Use clear and concise language in your written application. We value strong communication skills, so make sure your application reflects your ability to convey complex information simply. Remember, clarity is crucial in our line of work!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HMRC
✨Know Your RPA Tools
Make sure you brush up on your knowledge of Robotic Process Automation tools like NICE, Blue Prism, or UiPath. Be ready to discuss how you've used these tools in past projects and how they can be applied to the role at HMRC.
✨Master the Testing Methodologies
Familiarise yourself with Agile, Waterfall, and hybrid methodologies. Be prepared to explain how you've implemented these in your previous roles, especially in manual testing scenarios, as this will show your adaptability and understanding of different approaches.
✨Prepare for Stakeholder Engagement
Since you'll be working closely with developers and product owners, think of examples where you've successfully built relationships and communicated effectively. Highlight your interpersonal skills and how they contributed to project success.
✨Showcase Your Attention to Detail
During the interview, emphasise your meticulous nature by discussing specific instances where your attention to detail made a difference in testing outcomes. This could include identifying defects or ensuring robust test coverage, which is crucial for the QAT Analyst role.
