Platform Owner - Leeds Regional Centre - Wellington Place

Platform Owner - Leeds Regional Centre - Wellington Place About the job \n
Job summary \n
\nDiscover a career in your hands at HMRC. Whether you‘re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it‘s really like to work at HMRC.\n
\nVisit our YouTube channel to watch the full series and come and discover your potential.\n
\nHMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations. \n
\nData Platform Services (DPS) is part of the HMRC Chief Data Office within the Chief Digital and Information Officer group (CDIO). This function designs, builds and operates the data platforms for HMRC‘s services at a size and scale larger than most other organisations. \n
\nDPS is leading a major transformation programme encompassing technology, capabilities and data platforms whilst continuing to deliver high quality and robust services to our internal and external customers. DPS is growing to ensure it can provide the Intelligent Client function that HMRC requires for the future. \n
\nAs Head of Data Intelligence Platforms, you will play a key leadership role in this transformation journey and a key cornerstone with leveraging Artificial Intelligence. You will own the design, delivery and running of Reporting & Search & Data Discovery and Advanced Analytics & cognitive data Platforms & Products managing a talented team of HMRC employees, contractor‘s and third-party suppliers with a one team approach. \n
Job description \n
\nThe G6 Head of Data Intelligence Products sits within Data Platform Services (DPS) team as part of the Chief Digital and Information Officer group (CDIO) function. DPS builds and operates all of HMRC‘s data platforms and a wide range of advanced data products. \n
\nDPS is operating in a hybrid cloud environment, building and innovating with the next generation of data storage, processing and exploitation capabilities leveraging AI. But it‘s not just about the technology; we need the best people to lead this transformation, working in agile ways, continuously delivering value for our internal and external customers. \n
\nAs Head of Data Intelligence Products, you‘ll be leading the teams designing, building, and running critical data platforms HMRC provides. The goal being a catalogue of re-usable data products for DPS customers to consume on a core set of data platforms currently sitting on hybrid cloud. \n
\nYou‘ll also be part of the DPS senior leadership team, working together to co-ordinate operations and delivery for all aspects of groups work.\n
Person specification \n
Responsibilities: \n
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• Direct line management responsibility for PODs and Lead Engineers within Data Platform Services. Growing multi-disciplinary team consisting of both civil servants and contractor/supplier resources.

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• Translating wider business needs into a set of re-usable platforms and products in a constantly evolving area of technology.

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• Own the overall roadmap for Data Intelligence Platforms and key contributor to the Data Platform strategy.

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• Support the wider government and HMRC transformation Programmes with expertise, resource and delivery.

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• Forging of productive working relationships within CDIO, HMRC Business Customers, and Other Government Departments.

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• Manage relationships with a number of key suppliers providing services or software used within the Data Intelligence remit.

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• Engage and collaborate with the DPS leadership team to achieve departmental objectives within agreed budgets.

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• Ensure the Data Intelligence Platforms operate within agreed service levels.

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• Contribute to innovation and evaluation of new technology, design, and solutions.

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• Mentor and Coach team members and guide the team.

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• Help to develop the next generation of Data Engineers.

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Essential Criteria: \n
\n An experienced technology leader and manager, with the ability to lead highly skilled multi supplier teams, with a successful track record in driving innovation and delivering results.\n
\n Track record in building and developing teams - this will include initiating and delivering change, ensuring respect, developing leadership and management capability to deliver sustainable performance and long-term improvements.\n
\n Experience in the management of complex and varied technology landscapes with both legacy and cutting-edge solutions, particularly in the area of generative AI and gaining intelligence and insight from data.\n
\n Hands on data engineering experience delivering enabling platforms and products in an enterprise domain. \n
Desirable Criteria: \n
\n Credible with both technical teams and business leaders, able to communicate appropriately. \n
\n Experience of people management across large, complex teams distributed geographically and delivering using agile techniques. \n
\n Supplier management experience including both delivery and operations. Influencing commercial partners in a multi-supplier / vendor environment to ensure services are delivered, whilst achieving value for money. \n
\n A record of Design and Architecture experience in the Data domain. \n
\n Have extensive understanding of how data, analytics and cognitive technologies can be leveraged to derive significant business insight and value in order to improve operations, customer experience and compliance. \n
\n Ability to work under pressure in a dynamic and high demand role responding quickly to changing circumstances and tight timetables as priorities evolve and escalate. \n
\n Delivering value through enabling use of Artificial Intelligence including use of Large Language Models on hyperscale providers. \n
Further Location Information \n
\nPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)‘ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.\n
Office closures \n
\nFor more information on where you might be working, review this information on our locations.\n
\nIf your location preference is for one of the following sites, it‘s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.\n
\nThese sites include:\n
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• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle

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• Telford Plaza, Telford - moving to Parkside Court, Telford

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• Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford

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\nYou will be given more information about what this means at the job offer stage.\n
Leeds Locations \n
\nMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC‘s Moves Adjustment Payment guidance. \n
Behaviours \n
\nWe‘ll assess you against these behaviours during the selection process:\n
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• Leadership

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Benefits \n
\nAlongside your salary of 71,725, HM Revenue and Customs contributes 20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).\n
\nHMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.\n
\nWe offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.\n
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• Pension - We make contributions to our colleagues‘ Alpha pension equal to at least 28.97% of their salary.

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• Family friendly policies.

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• Personal support.

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• Coaching and development.

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\nTo find out more about HMRC benefits and find out what it‘s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service\n
Things you need to know \n
Artificial intelligence \n
\nArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.\n
Selection process details \n
\nThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.\n
How to Apply \n
\nAs part of the application process, you will be asked to provide the following:\n
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• A name-blind CV including your job history and previous experiences.

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• A 750-word Personal Statement. Your Personal Statement (max 750 words) should be used to describe how your skills and experience would be suitable for the advertised role, addressing the responsibilities and essential criteria as outlined in the person specification part of the advert.

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• Separate 250-word statement on the specified behaviour - Leadership.

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\nPlease complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.\n
\nFurther details around what this will entail are listed on the application form.\n
Sift \n
\nIn the event of a large number of applications being received, an initial sift may be held on the CV.\n
\nAt full sift, the behaviour statement, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.\n
\nWe may also raise the score required at any stage of the process if we receive a high number of applications.\n
Interview \n
\nDuring the panel interview, you will be asked behaviour-based questions to explore what you are capable of.\n
\nInterviews will take place via video link.\n
\nSift and interview dates to be confirmed.\n
\nPlease note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.\n
Eligibility \n
\nPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - ‘Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date) ‘.\n
\nTo check that you are eligible to apply for this role, please review the eligibility information before submitting your application.\n
\nExceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.\n
Sponsorship \n
\nWe have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.\n
The HMRC app can help you with your application \n
\nThe HMRC app can provide you with your past 5 years‘ employment history, making the process of filling in your application quicker and easier.\n
\nIf successful in your application, you will need your National Insurance number for the onboarding process.\n
\nDownload the HMRC app now and save your National Insurance number to your digital phone wallet.\n
How to download the HMRC app and sign up for an account \n
\nDownload the free HMRC app from the App Store or Google Play store. \n
\nIf you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.\n
\nYou‘ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.\n
\nYou can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.\n
Reserve List \n
\nA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we‘ll let you know via your Civil Service Jobs account.\n
Merit List \n
\nAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.\n
Criminal Record Check \n
\nApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.\n
Hybrid working at HMRC \n
\nHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). \n
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