Lead Solution Architect - Birmingham Regional Centre - Arena Central

About the job

Discover a career in your hands at HMRC. We are looking for technical leaders who can engage colleagues at all levels to influence better business outcomes, who have the right skills, behaviours and mindset.

You will:

• Have a fascination in how tech is evolving and can use that to solve real world problems.
• Influence our most senior stakeholders across HMRC to deliver transformational change, through creating IT solution architecture, articulating those designs to the business, and driving delivery with our teams.
• Enjoy being a part of building out technology projects that deliver results, recognising technology supports the necessary business and culture change.
• Support and influence transformational change through designing and delivering solutions.
• Be able to work collaboratively as part of a larger team to drive change across the organisation.
• Be Innovative - creating options and demonstrating how technology could lead to better business outcomes.
• Own a technology or business domain. Understand and present the design of the domain and articulate the changes and impact on the domain and the wider business.

If you can see yourself within this job description these roles may be just what you are looking for.

Your responsibilities in this role will include:

• Leading a team of architects and setting direction for the team.
• Part of the Solution, Design and Architecture Senior Leadership team.
• Challenging the status quo, and delivering value through improved, coherent, architecture.
• Accountable for working with Enterprise Architecture and colleagues and creating solutions that align to HMRC's IT Strategy and deliver business outcomes.
• Work with Delivery Teams and partners to ensure the Solution Design is delivered and implemented.
• Managing major programme Architecture in terms of both size and complexity, keeping programmes aligned with the business and technical strategies.

This role will require travel and overnight stays.

Essential Criteria

• You are a confident technology leader, with expertise in designing and delivering CRM solutions with a Top Magic Quadrant vendor.
• You can bridge the gap to business strategy for non-technical senior stakeholders, handling diverse stakeholders across all levels within the organisation.
• Strong inter-personal skills with an ability to translate between business and technology.
• You are a collaborative problem solver - working with colleagues to identify root causes allowing you to create and deliver pragmatic IT solutions.
• You have designed customer facing and/or internal IT solution designs that link to and deliver tangible benefits.
• You have experience in one or more of Dynamics, Salesforce and/or PEGA.

Desirable Criteria

• Facilitating the relationships with indirect stakeholders.
• You have experience of CRM transformations.
• Possess or working toward TOGAF, BCS or CITP qualifications.
• You can pick up new technologies and architecture concepts and styles quickly, understand their strengths and weaknesses and apply that learning.
• Commercial acumen, particularly estimating cost drivers to support commercial activity.
• You can work at pace, but you also excel in managing architectural risk.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

Pension- We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.

Family friendly policies. Personal support. Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.