HMRC is seeking a Service Delivery Manager to join the Data Platform Service (DPS) live service team in the UK. You will manage live services, build strong internal and external relationships, and lead improvements in service delivery within an agile environment.
You will apply ITIL-based governance, support major incidents, and drive continuous service improvement across multiple DPS services, ensuring high-quality delivery and customer satisfaction.
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IT Service Delivery Manager — Hybrid/Flexible employer: HMRC
At HMRC, we pride ourselves on being an excellent employer that values purpose, growth, and a sense of belonging. Our flexible and hybrid working policies, generous leave allowance, and commitment to employee development create a supportive work culture where you can thrive. Join us in Newcastle, where you'll have the opportunity to make a meaningful impact while enjoying a collaborative environment that fosters innovation in recruitment processes.
