At a Glance
- Tasks: Support investigations into tax fraud and money laundering while developing key professional relationships.
- Company: Join HMRC’s Fraud Investigation Service, tackling modern-day financial crimes.
- Benefits: Competitive salary, generous leave, flexible working, and a strong pension scheme.
- Other info: Opportunities for training and career development in a supportive team environment.
- Why this job: Make a real difference in fighting fraud while gaining valuable skills and experience.
- Qualifications: Strong communication, attention to detail, and proficiency in Microsoft Office.
The predicted salary is between 28016 - 28016 £ per year.
HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations. Investigation Services brings mainstream and highly specialist capabilities together to support investigations into serious tax fraud and money laundering. This role provides vital services to the full range of FIS investigations, helping HMRC tackle the many and pressing challenges that modern‑day tax fraud presents.
Deliver core services as part of every criminal and civil investigation carried out by HMRC:
- Interrogate departmental systems, prepare standard intelligence packs and standardise and interpret data.
- Procure essential items within associated budgets.
- Develop professional stakeholder relationships with investigators to support planning and delivery.
- Assist with property and vehicles, including driving an official vehicle when required.
- Attend the Investigation Services Officer Training course, which may require travel with overnight stay.
- Complete Public and Personal Safety Training.
- Travel as required, with occasional overnight stays.
- Provide an office‑based role requiring a minimum of 60% office attendance.
Vehicle fleet maintenance – ensuring the fleet is operational by undertaking vehicle checks, driving the vehicles to and from garages for repair/maintenance. Perform tasks suitable to the Assistant Officer grade in line with the guidance provided. Contribute to a supportive culture, realising the operational potential of the team to deliver against Investigation Services SLAs and KPIs. Identify development needs through conversations and QA processes and communicate them to your line manager. Develop a professional relationship with local investigators, case teams and other teams within IS and FIS. Work collaboratively with colleagues across FIS to build skills, share best practice and deliver business objectives. Maintain and assure operational assets.
Essential Criteria
- Strong interpersonal skills, with the ability to communicate clearly both written and verbally.
- Strong attention to detail.
- Strong organisational skills.
- Good working knowledge of Microsoft Office O365 products, Excel, Teams and SharePoint.
- Ability to work independently and as part of a team.
Additional Security Information
- SC Clearance is required. If you do not currently hold SC clearance, you must be eligible to attain it and HMRC will support you in gaining clearance.
- Must hold a Full UK Driving Licence and be willing and able to drive for business needs.
Behaviours
- Working Together
- Managing a Quality Service
Benefits
- Salary of £28,016 with HMRC contributing £8,116 towards the Civil Service Defined Benefit Pension scheme.
- Flexible and Hybrid Working policies – office attendance of at least 60% of working time.
- Generous leave allowance, starting at 25 days and increasing to a maximum of 30 days based on years of service.
- Pension – contributions to the Alpha pension equal to at least 28.97% of salary.
- Family‑friendly policies, personal support, coaching and development.
Nationality requirements
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries with the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre‑settled status under the EUSS
- Turkish nationals and certain family members with the right to work in the Civil Service
Applicants who apply for or are considering roles at HM Revenue and Customs must comply with the relevant equality, diversity, and security requirements as set out by the Civil Service.
Assistant Investigation Hub Officer – Ipswich employer: HMRC
HMRC is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With flexible and hybrid working policies, generous leave allowances, and a strong commitment to professional growth, employees in Ipswich can thrive while contributing to vital investigations against tax fraud and money laundering. The role of Assistant Investigation Hub Officer not only provides meaningful work but also the opportunity to build professional relationships and develop essential skills within a collaborative team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Investigation Hub Officer – Ipswich
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like HMRC, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like HMRC and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Assistant Investigation Hub Officer – Ipswich
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for HMRC and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at HMRC
✨Get to Know Public Sector Values
Before your interview with HMRC, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for HMRC.
