H&S Manager - Bristol Regional Centre - 3 Glass Wharf

H&S Manager – Bristol Regional Centre – 3 Glass Wharf

About the job
Job summary
Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK\’s largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.
Build a Career in Property with HMRC Estates
Are you looking for an organisation that cares about the work-life balance of its workforce? An employer who offers structured personal development, progression opportunities and outstanding training? Well look no further! At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We do this by taking equality, diversity and inclusion into account in everything we do.
Diverse perspectives and experiences are critical to our success and we welcome and encourage applications from all people from all backgrounds with the relevant experience and skills. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. What\’s more, most roles offer hybrid working where you spend part of your working week at home giving you even more control over your work-life balance.
Inside HMRC Estates: Meet our Workplace Operations team.
Job description
In this role, you will deliver HMRC\’s Health and Safety Policy by seeking and providing assurance for the buildings in the Bristol Region. You\’ll ensure compliance with legal and departmental standards in the areas of fire safety and building related health and safety.
Occasionally you\’ll be there to provide and advice, support and assurance to both HMRC and other Government departments that appropriate risk assessments are in place. You will also have to investigate and respond to estates related incidents and record under the ACC1 Accidents at Work process, reporting progress up to the Health & Safety Specialist.
Although you have overall responsibility for Health and Safety within Bristol, the post holder will often be required to reach across to support the wider Workplace Operations team. and carry out other tasks to contribute towards the day to day running of the Estate, including responding to customer enquiries, maintaining processes within the building, updating signage etc and any other tasks directed by the Building Manager or Head of Estate.
Main Responsibilities
• Provide assurance at a Regional level for statutory compliance, working alongside FM Teams to ensure statutory compliance is being met and raising any concerns over levels of safety performance or statutory compliance to Head of Estate.
• Develop and implement a full stakeholder management plan for all customers for Estates related health & safety issues and implement building wide Health & Safety communications plan.
• Act as single point of contact for HR Occupational Health & Wellbeing Team queries.
• Support the Chair of Regional Health & Safety Committees.
• Establish and maintain a constructive and professional relationship with customers and third party suppliers, including responding to queries/escalations from customers within agreed SLAs (as defined by the Estates Health & Safety Specialist), in order to secure appropriate outcomes.
• Build and maintain effective and professional working relationships across Estates to identify and promote best customer service behaviours.
• Handle difficult situations appropriately to deliver effective outcomes for customers and HMRC.
• Interpret and apply statutory legislation appropriately to inform required decision making.
• Support colleagues in national network of Regional Health and Safety Managers, meeting regularly to share best practice and support other regions as required.
• Provide assurance that required H&S building inductions are completed and records are maintained to meet audit requirements.
Person specification
The ideal candidate for this role will be a proactive and self-motivated team player, comfortable stepping up when needed and making decisions in an evolving environment. They should have a strong sense of initiative, be able to lead when required, and demonstrate the ability to manage tasks independently. With a focus on delivering results, they should be capable of supporting the wider team, including managing volunteers for corporate core roles, while maintaining a high level of organisation and attention to detail.
Essential Criteria
• Candidates must demonstrate recent relevant experience in applying Health and Safety policy and standards in the workplace.
• Experience of working within a building management / property / FM function
Desirable Criteria
Membership of IOSH or other relevant Health and Safety Organisation is desirable
NEBOSH General Certificate or equivalent NQF/QCF level 3 (England, Wales and Northern Ireland) / SCQF Level 6 (Scotland), in Health and Safety Management must be obtained within 12 months if not already held.
Security Information
SC clearance must be obtained before starting in the role if not already held.
Behaviours
We\’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Managing a Quality Service
• Communicating and Influencing

Benefits
Alongside your salary of £36,320, HM Revenue and Customs contributes £10,521 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension – We make contributions to our colleagues\’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it\’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
How to Apply
As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history and previous experiences. Your CV will be scored against the experience required outlined in the advert.
• A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert.

Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview.
Further details around what this will entail are listed on the application form.
We acknowledge that AI can assist you in your application. Find our guidelines here.
Sift
In the event of a large number of applications being received, an initial sift may be held on the CV.
At full sift, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, Experience, Behaviours (Making Effective Decisions, Managing a Quality Service and Communicating and Influencing) and Strengths will be assessed.
This is an example of a strengths-based question:
\”It is often said that the customer\’s needs should come first. To what extent do you agree or disagree with this statement?\”
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: – Use the subject line to insert appropriate wording for example – \’Please re-open my application – 414860 & vacancy closing date 23/07/2025\’.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we\’ll let you know via your Civil Service Jobs account.
Merit List
After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs.

Complete the \”Assistance required\” section in the \”Additional requirements\” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you\’re deaf, a Language Service Professional.
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
Important information for existing HMRC contractual homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Additional Information
We are looking into ways to enhance the applicant experience.
As part of our legitimate interests, we are testing the use of new technologies such as automation and/or Artificial Intelligence in the assessment for CV, personal statement and behaviour statement.
Please note that for this specific vacancy, this testing may run in parallel with our standard assessment process and will not influence or determine the outcome of your application in any way. You can read the Civil Service Jobs and HMRC Privacy Notices for more information about our lawful basis for processing your personal data and HMRC\’s use of AI.
If you don\’t want your data to be used as part of the trial, please send your Application ID and the Vacancy Reference to
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant\’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the \’Contact point for applicants\’ section.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).