At a Glance
- Tasks: Lead a critical project to transform payment processes at HMRC.
- Company: Join HMRC, a key player in the UK government, managing payments and financial strategies.
- Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
- Other info: Locations include Glasgow, Leeds, and Worthing; remote work options may be available.
- Why this job: Make a real impact on public services while working in a dynamic, collaborative culture.
- Qualifications: Must have consultancy certification and project management qualifications; experience in public sector change is essential.
The predicted salary is between 43200 - 72000 £ per year.
Locations: Glasgow, Leeds, Worthing
HMRC Payments are responsible for payments in and out of HMRC and future payment strategy. This includes working with banking suppliers, IT suppliers, Government Banking Services, HM Treasury, and business areas across HMRC and Government.
The successful applicant will lead a complex, critical project, which oversees the changes needed to transform payments related business processes from complex, multiple and individual activities to a single set of generic, functional processes.
Experience in consultancy and project delivery to successfully manage complex operational projects within challenging timescales, scope, and cost is essential.
The successful candidate will:
- Standardise, harmonise and improve payment processes across HMRC.
- Develop and evolve processes and functions to improve the overall customer experience.
- Understand and manage project risks, issues and dependencies ensuring mitigating actions are identified and actioned.
- Operate under pressure and respond quickly to changing circumstances and tight timetables as priorities evolve and escalate.
- Use evidenced based insights and data to design plans and drive improvements.
- Deal with multiple IT changes by establishing a relationship with internal and external suppliers to ensure all IT deliveries, including security and data aspects, are tested and approved before delivery.
- Work with other heads of roles and leads to promote effective cross-functional delivery.
- Be directly accountable to National Audit Office, Chief Financial Officer and HMRC Payments Director for all aspects.
- Represent HMRC at meetings with internal and external stakeholders.
- Lead and manage a small specialist team, building capability and excellence.
Essential Criteria:
- A consultancy certification from the Institute of Management Consultants or the Chartered Management Institute.
- A project management qualification of at least diploma level, from Association for Project Management or similar.
- Proven track record of successfully delivering significant, complex change in a large public sector organisation.
- Strong commercial, financial and risk management skills.
- Knowledge and experience of HMRC finance and payments processes.
Qualifications:
- A consultancy certification from the Institute of Management Consultants or the Chartered Management Institute.
- A project management qualification of at least diploma level, from Association for Project Management or similar.
StudySmarter Expert Advice🤫
We think this is how you could land HMRC Payments - Strategic Lead in Yorkshire
✨Tip Number 1
Familiarise yourself with HMRC's payment processes and recent changes in legislation. Understanding the current landscape will help you speak confidently about how you can contribute to improving these processes.
✨Tip Number 2
Network with professionals in the public sector, especially those involved in finance and payments. Attend relevant events or webinars to gain insights and make connections that could support your application.
✨Tip Number 3
Prepare to discuss specific examples of complex projects you've managed, particularly in a public sector context. Highlight your ability to deliver under pressure and how you've successfully navigated challenges in previous roles.
✨Tip Number 4
Research the key stakeholders you would be working with at HMRC. Understanding their roles and how they interact with the payments process will allow you to demonstrate your readiness to engage effectively with them.
We think you need these skills to ace HMRC Payments - Strategic Lead in Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in consultancy and project delivery. Emphasise your ability to manage complex operational projects, especially within public sector organisations.
Craft a Strong Cover Letter:In your cover letter, clearly articulate how your skills align with the job requirements. Mention your consultancy certification and project management qualifications, and provide examples of how you've successfully delivered significant change.
Highlight Relevant Experience:When detailing your work history, focus on experiences that demonstrate your ability to standardise and improve processes. Use specific metrics or outcomes to showcase your impact in previous roles.
Prepare for Potential Questions:Think about how you would respond to questions regarding risk management and dealing with multiple IT changes. Be ready to discuss your approach to leading teams and managing stakeholder relationships.
How to prepare for a job interview at HMRC
✨Showcase Your Consultancy Experience
Make sure to highlight your consultancy certification and any relevant experience in managing complex operational projects. Be prepared to discuss specific examples where you've successfully delivered significant change, especially in a public sector context.
✨Demonstrate Project Management Skills
Since a project management qualification is essential, be ready to talk about your approach to managing risks, issues, and dependencies. Share how you have used evidence-based insights to drive improvements in past projects.
✨Understand HMRC's Payment Processes
Familiarise yourself with HMRC's finance and payments processes. Being able to discuss these in detail will show your understanding of the role and how you can contribute to standardising and improving payment processes.
✨Prepare for Cross-Functional Collaboration
As the role involves working with various stakeholders, think about examples where you've successfully collaborated across different teams. Highlight your ability to build relationships with both internal and external suppliers to ensure effective delivery.
