Intelligence Analyst - Glasgow

About the job

Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.

The Fraud Investigation Service (FIS) is responsible for dealing with cases of serious fraud and bespoke tax avoidance by way of civil and criminal investigations. These cases are the most challenging complex cross tax interventions that HMRC undertakes. FIS consists of approx. 4,500 professionals including a range of specialist skills such as forensic accountancy, cybercrime investigation and insolvency. FIS provides HMRC with an effective investigation arm to enforce the Department's compliance policies. This enables the Department to deliver against our strategic responsibilities across all the taxes and duties HMRC administers. Our work includes tackling complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other attacks on the tax system.

Fraud Investigation Analysis (FIA) is the Operational Analysis arm of FIS. Our Intelligence Analysts work closely with investigators and help them understand information collected. Analysts work with data from HMRC systems, seized digital devices, from Communications Service Providers or banks, or information generated by investigators, for example, intelligence or surveillance logs.

Do you have an analytical mind and an interest in helping tackle tax evasion? If this sounds like you, then you could be a great Intelligence Analyst in HMRC.

What will I be doing?

• As an Intelligence Analyst, you will provide analysis to support the work of FIS' Civil and Criminal Investigation teams.
• You will use a range of methods and tools to produce clear, concise and creditable reports that help understand the risk and threats to HMRC, exploited by the dishonest for financial benefit.
• The ability to understand and tackle problems is critical.
• You will identify, collect, interpret and evaluate information with accuracy and perception and use analysis to see past information gaps and inconsistencies.
• You will become familiar with gaining an understanding of complex issues to make conclusions and recommendations, presenting findings to customers to help inform decision making, or progress operational investigations.
• This is an opportunity to join a dedicated team and develop new skills in a challenging and demanding role.

Job Duties:

• Drive Analytical Casework: Work closely with customers to define work requirements and timelines. Deliver in-depth analytical support using appropriate tools and methodologies, even when circumstances are uncertain, or information is incomplete or unclear.
• Case and Project Management: Take full ownership of the project management of analytical casework, ensuring high standards and accountability throughout.
• Quality Assurance and Peer Review: Conduct thorough reviews and make constructive challenges of colleagues' analyses to ensure that final products meet professional standards.
• Confident Communication: Articulate the results of analysis with clarity and confidence to investigators using a range of communication methods.
• Preparation of Witness Statements and Exhibits: Produce clear, accurate, and evidentially robust witness statements and analytical exhibits that support investigative and legal processes.
• Court and Tribunal Attendance: Attend court or tribunal hearings as a witness of fact when required, presenting analytical findings confidently, responding to questions clearly, and upholding professional standards throughout legal proceedings.
• Analyst Development: Support the growth of other analysts by delivering formal training courses, mentoring, or assessing trainees during their Professional Trial Period.
• Continuous Improvement Initiatives: Lead or support projects aimed at enhancing the efficiency and effectiveness of FIA, sharing good practices and expertise, while driving continuous improvement.

Additional Information

This is a trainee role that will require travel and overnight stays away from home to attend mandatory training during the early months of the training period.

Person specification

• Critical thinker with strong problem solving abilities.
• Resilient and adaptable, able to remain effective when working in ambiguity with uncertainty or shifting priorities.
• Communicates with confidence and professionalism, adapting style to audience.
• Detail-focused, ensuring accuracy and professional integrity.
• Building strong working relationships with different stakeholders.
• Proven ability to work independently, taking ownership of workload and driving case progress.
• Ability to maintain appropriate professional standards when handling sensitive information.
• Able to confidently interpret and apply guidance, following written instructions accurately and consistently.
• Proven ability to contribute to or lead initiatives intended to improve process, efficiency or analytical capability.
• Ability to form balanced, evidence-based judgements without jumping to conclusions.
• Organised, reliable and able to manage multiple priorities at once.

Essential Criteria

Applicants should be confident working with complex datasets in Excel, including using filters, formulas, pivot tables, and producing charts or graphs. They should be able to analyse and interpret the data to identify key findings, draw meaningful conclusions, and clearly present their insights or recommendations.

Behaviours

We'll assess you against these behaviours during the selection process: Making Effective Decisions, Managing a Quality Service.

Benefits

Alongside your salary of 37,682, HM Revenue and Customs contributes 10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

How to Apply

After submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test. If you successfully pass the test, you will be invited to complete the final stages of the application.

As part of the application process, you will be asked to provide a name-blind CV including your job history and previous experiences, highlighting your experience, key achievements and demonstrate how you meet the job role including any relevant qualifications.

Interviews will take place face to face at Glasgow Regional Centre - Atlantic Square.