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- Tasks: Provide expert HR advice and manage complex employee relations cases.
- Company: Join a supportive team focused on resolving workplace issues.
- Benefits: Competitive salary, flexible working hours, and professional development opportunities.
- Why this job: Make a real difference in employees' lives by resolving disputes effectively.
- Qualifications: Experience in HR and strong communication skills required.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Providing expert advice to employees and managers with complex HR formal decisions, up to and including dismissal and into formal litigation as needed.
- Managing a range of complex HR cases effectively, encouraging decision managers to progress their case to completion timeously.
- Encouraging decision managers to communicate with all parties throughout the case, treating everyone with dignity and respect.
- Supporting all employees in resolving workplace issues quickly to ‘nip it in the bud’, adopting a range of Dispute Resolution options to resolve concerns without recourse to formal grievances.
HR Caseworker - Employee Relations & Dispute Resolution in Glasgow employer: HMRC
Contact Detail:
HMRC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Caseworker - Employee Relations & Dispute Resolution in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common HR scenarios. Think about how you’d handle complex cases and disputes, as this will show your expertise and confidence.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace HR Caseworker - Employee Relations & Dispute Resolution in Glasgow
Some tips for your application 🫡
Show Your Expertise: When applying, make sure to highlight your experience in handling complex HR cases. We want to see how you've provided expert advice in previous roles, especially in tricky situations like dismissals or formal litigation.
Communicate Clearly: Your written application should reflect your ability to communicate effectively. Use clear and concise language to demonstrate how you can encourage decision managers to keep everyone informed and treated with respect throughout the process.
Focus on Resolution Skills: We love candidates who can 'nip it in the bud'! Share examples of how you've successfully resolved workplace issues quickly and efficiently, using various dispute resolution methods without escalating to formal grievances.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at HMRC
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR policies and procedures, especially around employee relations and dispute resolution. Familiarise yourself with common HR scenarios and how to handle them, as this will show that you're ready to tackle complex cases head-on.
✨Showcase Your Communication Skills
Since the role involves advising employees and managers, it's crucial to demonstrate your communication skills during the interview. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you would encourage open dialogue in challenging situations.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully managed HR cases or resolved disputes. Use the STAR method (Situation, Task, Action, Result) to structure your answers, as this will help you convey your experience effectively and show how you can apply it in this new role.
✨Emphasise Empathy and Respect
In HR, treating everyone with dignity and respect is key. Be ready to discuss how you approach sensitive situations and ensure that all parties feel heard. Highlighting your ability to support employees while maintaining professionalism will resonate well with the interviewers.
