At a Glance
- Tasks: Lead Agile teams to deliver impactful digital services and drive performance.
- Company: Join HMRC, a forward-thinking organisation committed to innovation and inclusivity.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working options.
- Other info: Be part of a dynamic team with opportunities for professional growth.
- Why this job: Make a real difference in public service while developing your leadership skills.
- Qualifications: Experience in Agile delivery and strong coaching abilities are essential.
The predicted salary is between 54000 - 66000 £ per year.
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
The Chief Digital Information Office delivers complex, high-value products and platforms that support HMRC's strategic goals and improve outcomes for millions of users. We work in multidisciplinary teams using modern Agile delivery practices to deliver services at scale and improve outcomes for users. Within CDIO, the Chief Digital Product Office (CDPO) sets the direction and strategy for product development and creates digital services for our users. We provide cost-effective reliable products and services, enabling our customers to accelerate their productivity through automation, innovation and efficient delivery in support of key HMRC objectives. We are committed to providing an inclusive, supportive and flexible working environment where colleagues can thrive.
As a Lead Agile Delivery Manager, you will be responsible for driving delivery performance across multiple high-priority digital services. You will guide, mentor and enable multidisciplinary teams, champion modern Agile delivery practices, and shape delivery strategy across CDIO. This is an exciting opportunity to join HMRC's Chief Digital Product Office (CDPO) as a Lead Agile Delivery Manager within Digital Services. As a G6 Lead Agile Delivery Manager, you will act as a senior delivery leader across several teams or services, representing Agile Delivery at leadership level, ensuring the conditions for successful, user-centred delivery are consistently in place. You will remove organisational blockers, support teams in improving flow and predictability, and drive alignment between product vision, technical approaches and delivery execution. You will also play a key role in building Delivery Management capability across your business area and CDIO - coaching Delivery Managers, strengthening community of practice engagement, and influencing ways of working at organisational level. You will model strong, inclusive leadership behaviours and help cultivate a culture of continuous improvement and high performance.
You are a credible and experienced senior delivery professional with substantial experience delivering complex digital services within large organisations. You bring a calm, pragmatic leadership style and the ability to balance delivery pace with thoughtful risk management. A people-focused leader, you are an effective communicator who builds trust at all levels, from delivery teams to senior stakeholders. You demonstrate resilience, sound judgement and a passion for growing capability in others. You foster inclusive, psychologically safe environments where teams can thrive and deliver their best work.
- Demonstrates strong leadership, building trust, safety and empowerment across multiple teams.
- Has proven ability to coach multiple teams to become high-performing, self-organising and continuously improving.
- Communicates clearly and confidently, maintaining effective relationships with stakeholders, senior leaders and delivery teams.
- Shows confidence in negotiation and alignment of teams around shared goals.
- Encourages a culture of continuous learning and development.
- Promotes agile and outcome-focused ways of working to enable early value delivery and iteration.
- Works effectively with Profession Leads.
- Brings experience supporting teams in complex digital environments.
- Contributes actively to the Agile Delivery community, supporting the growth of the profession.
Key Responsibilities
- Lead and oversee delivery across multiple Agile teams within Digital Services, ensuring alignment to strategic priorities and delivery of user-centred outcomes.
- Coach, mentor and develop Delivery Managers and Senior Delivery Managers, supporting high performance and professional growth.
- Remove systemic impediments by collaborating with senior leaders across Product, Engineering and Design.
- Champion Agile, Lean and flow-based delivery approaches, ensuring consistent application at scale.
- Drive effective planning and prioritisation, enabling transparency and shared understanding of delivery goals.
- Promote psychological safety and collaborative team culture, modelling inclusive leadership behaviours.
- Use delivery metrics and data-driven insight to inform decisions, manage risks and continuously improve delivery performance.
- Guide teams through uncertainty, helping them navigate complexity, ambiguity and organisational change.
- Strengthen the Delivery Management community of practice, leading capability uplift and knowledge sharing.
Essential Criteria
- Extensive experience leading Agile delivery across multiple teams in complex digital environments.
- Strong track record coaching and developing Delivery Managers, supporting professional capability growth.
- Deep expertise in Agile, Lean and flow-based delivery practices, applied in varied and challenging contexts.
- Experience using delivery metrics to manage risks, improve predictability and support effective decision-making.
- Experience working in multidisciplinary settings, collaborating closely with engineers, product managers, researchers and designers.
- Highly effective stakeholder-management skills, including influencing senior leaders and shaping strategic direction.
- Proven ability to identify and resolve complex delivery constraints, driving sustainable improvement.
- Strong understanding of modern software engineering practices, DevOps culture and user-centred design.
Benefits
- Alongside your salary of 71,725, HM Revenue and Customs contributes 20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme.
- HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.
- We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies. Personal support. Coaching and development.
Lead Agile Delivery Manager - Edinburgh employer: HMRC
HMRC is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where innovation and collaboration thrive. With flexible and hybrid working policies, generous leave allowances, and a commitment to continuous improvement, employees can achieve a healthy work-life balance while contributing to meaningful public service. Located in Birmingham's vibrant Arena Central, this role as an Operating Model Manager provides the opportunity to lead impactful change within a large organisation, making a real difference in how technology services are delivered.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Agile Delivery Manager - Edinburgh
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We think you need these skills to ace Lead Agile Delivery Manager - Edinburgh
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at HMRC. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at HMRC
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at HMRC. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
