At a Glance
- Tasks: Lead strategy and transformation for Legal Group, focusing on digital and AI initiatives.
- Company: Join HMRC, a key player in public service with a commitment to innovation.
- Benefits: Competitive salary, generous pension contributions, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving change across HMRC.
- Why this job: Make a real impact on legal transformation while shaping the future of public services.
- Qualifications: Proven leadership in strategy and transformation within complex organisations.
The predicted salary is between 86000 - 86000 £ per year.
About the job
Job summary
Lead the strategy for Legal Group, connecting to HMRC's purpose and strategy. Oversee the design and delivery of Legal Group's transformation, including Digital transformation and an ambitious AI programme across Legal Group's functions to deliver increased productivity, drawing on an annual investment budget of c3m. The role also involves overseeing Legal Group's governance, finance and risk functions, with responsibility for Legal Group's 160m budget, and having overall accountability for strategic and planning functions within Legal Group.
The post holder will be a key member of the RCS senior leadership team, the Legal Group senior leadership group, HMRC's senior leaders group, and will be expected to make a corporate leadership contribution. The post holder will sit on key strategy, design and transformation governance boards more widely within HMRC supporting and influencing change across the enterprise, under the new HMRC transformation governance structure. The post holder will also attend Legal Group SLT meetings and a key aspect of the role is to work closely with the Legal Group Director General as well as Directors.
Job description
- Work collaboratively across Legal Group teams and the Legal Group senior leaders group to lead the implementation of the Legal Group Strategy Roadmap.
- Develop the next phase of Legal Group's strategy, setting direction for 1900 people and planning for the Spending Review 2027.
- Develop and deliver Legal Group's ambitious transformation agenda, particularly digital and AI, and ensure alignment with HMRC's wider Transformation Programme.
- Oversee the project delivery profession in Legal Group, ensuring change is delivered in accordance with best practice from the Association of Project Management.
- Lead and assure the delivery of efficiencies across the change portfolio, ensuring Legal Group is able to evidence increased productivity.
- Lead and oversee a robust approach to risk and assurance across Legal Group, maintaining high standards and ensuring the Group continues to meet all of HMRC's standards.
- Work across HMRC to influence design and development of programmes appropriately, e.g. Enterprise Customer Relationship Management and Making Tax Digital, to leverage investment to support change in Legal Group, ensure legal and litigation requirements are considered from an end-to-end perspective and the business implications for Legal Group's operational delivery business are understood and factored in.
- Ensure Legal Group's transformation programme, finance, benefits profile and business area plans align with Legal Group and HMRC strategies and support Legal Group to implement them.
- Lead Legal Group's Digital Transformation, including maximising the benefits of AI and Legal Group's Case Management System (CMS), across Legal Group's functions. Support the digital team to overcome delivery obstacles and deliver the programme on time and within budget.
- Support the Legal Group Director General and SLT members in identifying, assessing and making key strategic decisions.
- Assess the extent to which Legal Group is delivering its strategies and advise on relative business prioritisation and corrective action.
- Evaluate the performance of the strategies against their objectives, and refresh them as necessary.
- Ensure appropriate governance and reporting processes are in place for the programme and business planning within Legal Group and to support Legal Group SLT to facilitate their decision making.
- Build influential relationships with finance colleagues, HMT, HMCTS and MoJ to secure investment from SR27 and drive forward integration of digital systems to deliver efficiency savings and bring significant improvements to the customer experience of litigation.
Person specification
- Highly articulate and credible, with the personal impact to influence and challenge effectively at the most senior levels, consistently delivering, inspiring and engaging with meaningful messages about the future direction.
- A proven track record of setting direction and driving transformation in complex organisations from the formulation of strategy through to delivery within an environment of constrained resources and ability to overcome resistance to change.
- An aptitude for striking a balance between strategic innovation and operational delivery, demonstrating good judgement and pragmatism.
- A demonstrable commitment to the principle of continuous improvement and development for building a performance culture.
- A track record of strong leadership leading high performing teams, an empowering style and evidence of active corporate leadership.
- Ability to think and act strategically and to develop practical, creative and innovative solutions, business models and approaches to drive these forward.
Benefits
Alongside your salary of 86,000, HM Revenue and Customs contributes 24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Things you need to know
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Selection process details
All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years.
Security
Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service embraces diversity and promotes equal opportunities.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Deputy Director Strategy Governance & Transformation - Bristol employer: HMRC
HMRC is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where innovation and collaboration thrive. With flexible and hybrid working policies, generous leave allowances, and a commitment to continuous improvement, employees can achieve a healthy work-life balance while contributing to meaningful public service. Located in Birmingham's vibrant Arena Central, this role as an Operating Model Manager provides the opportunity to lead impactful change within a large organisation, making a real difference in how technology services are delivered.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Director Strategy Governance & Transformation - Bristol
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We think you need these skills to ace Deputy Director Strategy Governance & Transformation - Bristol
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to HMRC.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of HMRC. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at HMRC
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with HMRC, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
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Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at HMRC, especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for HMRC could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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