About the job
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
As a Senior Infrastructure Engineer (Database Specialist), you will work in an Agile, fast-paced environment helping to design, deliver and support database products and solutions. Already a skilled Practitioner and role model, you will ensure best practices are adhered to and guide teams on how to deliver and support quality database products.
In addition, you will be responsible for the design, implementation, configuration, maintenance of critical database platforms in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.
Job description
The ideal candidate will have a proven track record as a Database Infrastructure Engineer or Database Administrator, and you will have experience of:
- Providing effective database management and support gained in very large, highly available, enterprise-class environments.
- Technical experience should include, but not limited to, database provisioning, security, backups and restores and on-premise to cloud migrations, with an emphasis on Oracle technology.
Person specification
- Proactively contribute to the Database Engineering Community of Practice by providing technical leadership and mentorship to less experienced team members.
- Manage databases through multiple product lifecycle environments, from development to mission-critical production systems on-premise and Cloud IaaS and PaaS environments.
- Configure and maintain database servers, including monitoring of system health and performance, to ensure optimum levels of performance, availability, security, and automation.
- Support architects and developers to ensure design, development and implementation support efforts meet integration and performance expectations.
- Independently analyse, tackle, and correct issues in real time, providing problem resolution end-to-end.
- Refine and automate regular processes, track issues, and document changes.
- Assist developers with complex query tuning, schema refinement and cloud migration approaches.
Essential Criteria
- Expertise in Oracle Database (19c and above), including Grid Infrastructure, Recovery Manager, Data Guard
- Expertise in database management, performance tuning and SQL optimisation
- Expertise in provisioning databases on Linux platforms
- Practitioner level knowledge of Cloud infrastructure technologies such as AWS and Microsoft Azure, IaaS- and PaaS-based database solutions
- Practitioner level skills in Linux OS and scripting
- Working knowledge of DevOps practices, continuous delivery tooling (for example, Terraform, Ansible, Git) and database automation using the aforementioned tools
Desirable Criteria
• Practitioner level knowledge of one of the following database technologies: SQL Server or PostgreSQL
• Working knowledge of Agile deliveries, collaborative tooling and techniques, including Jira and Kanban
• Working knowledge of ITIL4 processes
• Understanding of government or public sector technology requirements
Further Location Information
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
Office Closures
If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For more information on where you might be working, review this information on our locations (opens in a new window)
This site is:
- Telford Plaza, Telford - moving to Parkside Court, Telford
You will be given more information about what this means at the job offer stage.
Leeds Location
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Working Together
- Making Effective Decisions
Technical skills
We'll assess you against these technical skills during the selection process:
- Oracle Database Engineering
- Cloud Infrastructure Engineering
- Database Migration
Benefits
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
How to Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history and previous experiences. Your CV should cover up to your last 5 roles, detailing your responsibilities and key achievements (max 100 words per role).
- A 750-word Personal Statement. Your Personal Statement should clearly demonstrate how your skills and experience meet the essential criteria.
Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.
Further details around what this will entail are listed on the application form.
Sift
At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, your experience and behaviours will be assessed, in order to determine your suitability for the role.
You will also be asked technical questions on the following topics:
- Oracle Database Engineering
- Cloud Infrastructure Engineering
- Database Migration
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.
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