Chartered Valuation Surveyor - Birmingham

About the job

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC. As we continue the transition to our updated HMRC branding, you may still see some VOA logos or references in our advertisements for a temporary period. HMRC Valuation Office are the public sector's property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

We're looking for talented Chartered Surveyors who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities. You will be able to manage a complex workload within specialist teams and work closely with colleagues across the region.

Applications are welcomed from RICS or IRRV members who are qualified in the Valuation, Real Estate or Rural Pathways. We are eager to hear from a wide range of people including those of you who are:

• Experienced surveyors looking to develop your professional experience.
• Newly qualified.
• At a point in your career where you need to work more flexibly or part-time to accommodate your home responsibilities or stage in life.

Job description

As a Chartered Valuation Surveyor, you'll be responsible for valuations, negotiations and providing property related advice. You'll manage large caseloads, undertake site inspections, oversee the quality assurance process, and represent the Valuation Office at tribunal. You could be posted in several areas across the agency including the National Valuation Unit (NVU), the Regional Valuation Unit (RVU), Council Tax (CT) Chief Valuer Directorate (CVD) and District Valuer Services (DVS) which is the commercial arm of the business, operating in competition with the private sector.

Chartered Valuation Surveyor - Key responsibilities

Please note, these might vary slightly depending on which area of the organisation you are posted to.

• Providing technical valuation and property advice to clients and be able to manage your caseload effectively, delivering quality work.
• Identifying, escalating, mitigating, or managing risks and issues.
• Providing property valuation advice to support local and national taxations.
• Appearance at Valuation Tribunal, and potentially Upper Tribunal (Lands Chamber) as required.
• The confidence to act as the Lead Valuer, giving technical and valuation advice and guidance to other colleagues.
• Marketing sector specific services and being responsible for maintaining and developing client relationships.
• Providing quotes to clients and accurately recording time spent on cases for charging purposes and delivery.
• Supporting and developing our pipeline of trainee surveyors and having oversight of their journey through their APC and coaching peers.

Person specification

You will be able to manage a complex workload within specialist teams and be prepared to work closely with colleagues across the region to deliver for our clients. Throughout the process, you'll maintain our high standards for quality, delivering to often demanding deadlines. You will enjoy a varied role that includes regular property inspections and travel, and your skills and experience will enable us to provide an efficient and valuable service right at the heart of the public interest.

Essential Requirements

We are looking for candidates who:

• Are experienced surveyors possessing MRICS/FRICS or are IRRV (hons) qualified in the valuation or real estate pathways.
• Have excellent interpersonal and communication skills.
• For some roles you will be required to hold a full driving license.
• Are willing to travel as some overnight stays may be required.
• For some roles, candidates must be eligible to join the RICS Valuer Registration Scheme (VRS).

Qualifications

Full MRICS, FRICS or IRRV (hons) Qualification or due to sit the APC in session one of 2026.

Memberships

MRICS/FRICS or IRRV (hons) membership.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Developing Self and Others

Technical skills

We'll assess you against these technical skills during the selection process:

We will also assess your technical ability where we will look for evidence of relevant expertise, experience, and understanding of surveying and valuation.

Benefits

Alongside your salary of £48,886, HM Revenue and Customs contributes £14,162 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a Civil Service Pension with an average employer contribution of 28.97%. Family friendly policies, personal support, coaching and development are also included.

Things you need to know

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified, applications may be withdrawn and internal candidates may be subject to disciplinary action.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.

How to Apply

If you can meet our person requirements above, we are keen to hear from you. To apply for this post, you must complete an online application with the following:

• A CV setting out your Job History and Full Qualifications/memberships.
• A Personal Statement (maximum 750 words) outlining your suitability for the role.

Sift - rolling sift. We will assess you on your CV, Personal Statement and qualifications/memberships. Interviews are currently taking place using Microsoft Teams Video.

Driving Licence

A full UK Driving Licence is essential to this role. However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application.

Terms & Conditions

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.

Nationality requirements

This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries, EU, Switzerland, Norway, Iceland or Liechtenstein nationals with settled or pre-settled status.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found.