Benefits Realisation and Assurance Lead - Stratford Regional Centre - Westfield Avenue

About the job

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone.

This job sits within CDIO's Finance, Portfolio, Performance and Organisational Transformation unit. First and foremost, this role will provide you with a career-defining opportunity in shaping how CDIO defines, measures, and realises value across a complex, fast-moving technology portfolio. It will require someone who can navigate the intersection between economics, digital delivery and public value - translating ambition into evidence.

This will involve working closely with programme managers, as well as technology and commercial experts, and engaging with key stakeholders including HM Treasury, the Cabinet Office and Government Digital Service.

Person specification

• Define and lead the benefits management strategy, ensuring alignment to organisational objectives.
• Embed benefits across programme and project lifecycles, from identification through to realisation and tracking.
• Provide assurance and challenge to ensure benefits are robust, measurable, and evidence based.
• Support business cases and investment decisions, ensuring compliance with HM Treasury guidance.
• Establish governance, reporting, and audit-ready processes for benefits management across the portfolio.
• Engage and influence senior stakeholders and governance forums, driving alignment and decision-making.
• Identify and manage risks and issues impacting benefits delivery, enabling timely interventions.
• Use data and insight to measure performance and drive continuous improvement.
• Contribute to building organisational capability, including standards, guidance, and communities of practice.

Essential Criteria:

• Strong knowledge of HM Treasury Green Book, Five Case Model, and value for money principles, with experience applying these to business cases and investment decisions.
• Proven experience of benefits management across complex programmes or portfolios, including digital or technology enabled transformation.
• Ability to embed, track, and realise benefits within project delivery lifecycles, ensuring measurable outcomes.
• Experience providing robust assurance and challenge, using evidence to test assumptions and strengthen decision making.
• Professional background in either economics or portfolio management gained via qualifications, ideally at degree level or higher.
• Membership of either the Government Economic Service (GES) or willingness to be badged for it, or an APMG qualification in benefits/portfolio management.
• Strong stakeholder engagement and influencing skills at senior levels, with the ability to operate at both strategic and operational levels while managing risk, performance, and competing priorities.

Desirable Criteria:

• Experience of leading benefits for digital, technology or IT-enabled transformation programmes.
• Experience of presenting to, or working directly with, senior governance forums or investment committees.

For a successful candidate who would like to be badged under GES, or remain in GES, they will need to go through a promotion point board in line with HMRC processes, after the interview process.

Transitional Sites

For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage.