National Counter Terrorism Security Manager - Belfast Regional Centre - Erskine House

About the job

Job summary

Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UKs largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong.

Build a Career in Property with HMRC Estates. Estates is at the forefront of delivering the biggest property programme in the UK. We are the leading edge of Government property transformation. The purpose of Estates is to provide HMRC with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer service organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work.

Job description

The National Counter Terrorism Security Manager works in a small team reporting to the Head of Estates Security Resilience. Working hand in hand with the National Counter Terrorism Co-ordination Manager, the team is an integral part of the wider Estates Security Services team within HMRCs Estates Locations Directorate (ELD) and People Place Group (PPG).

The primary focus of the role is to ensure preparedness to keep people, assets and buildings safe from terrorism and other security incidents. Developing and maintaining intelligence and information networks, ensuring effective multi-directional communications and developing mutually beneficial internal and external partnerships are all key to delivering the role.

Preparedness takes many forms and the responsibilities of the jobholder include, but are not limited to:

• Seeking out intel and information; proactively assessing threats and risk and developing mitigations; testing preparedness and resilience and making recommendations for enhancement;
• Contributing to enhancing the skills, knowledge and confidence of the national network of Incident Control and Operational Security Managers;
• Proactively identifying gaps in resilience and researching and developing solutions to plug those gaps;
• Developing threat assessment briefings, both routinely and in response to specific circumstances, and delivering to a wide audience at all levels of the organisation;
• Providing advice, guidance and support on terrorism and other types of security incident;
• Seeking out current and emerging trends and, working in line with HMRCs requirement and strategy, or proposing changes to the strategy where appropriate, makes innovative changes.

Person specification

• Support the Head of Estates Security Resilience in the development, implementation and continuous improvement of the operational resilience and counter terrorism security strategy and practice.
• Work proactively in collaboration with HMRC Security and HMRC Resilience Directorates to develop guidance, support and advice for HMRC generally and for specific roles such as site Incident Control Managers.
• Contribute to ensuring, and assuring, HMRCs preparedness for response to an increase in the state of alert.
• Contribute to developing, implementing and continuously improving lockdown measures and procedures.
• Contribute to developing, implementing and continuously improving cutting edge security resilience and counter terrorism training and awareness for personnel who secure HMRCs premises.
• Manage the programme to test preparedness right across the operational resilience and counter terrorism spectrum, and contribute to developing and implementing recommendations for improvement.
• Undertake and assist in undertaking threat assessments and risk assessments, make recommendations for improvement and manage implementation.
• Seek out and manage intelligence feeds, and manage dissemination of information across Estates and HMRC as appropriate.
• Monitor and manage collation and presentation of Management Information, including performance, customer satisfaction, etc.
• Promote, develop and manage highly effective partnerships working with internal and external stakeholders in order to achieve business improvement.
• Manage the assurance programme, and undertake assurance testing.
• Budget management.
• Deputise for the Head of Estates Security Resilience as appropriate.
• Estates Security Resilience is a national service therefore the jobholder needs to undertake UK-wide travel to meet the requirements of the role. Travel and overnight stays will also be required for occasional attendance at management meetings, workshops and training.

Essential Criteria

• Knowledge and experience of operational security, security resilience and counter terrorism.
• A passion for operational security, security resilience and counter terrorism and for contributing towards delivering a forward-focused highly effective operational resilience and counter terrorism service.
• Excellent relationship builder, experienced working across all levels in an organisation.
• Ability to quickly analyse and interpret information, make sound informed decisions, engage stakeholders, and deliver business-focused solutions.
• Proactively keeps up-to-date with the latest relevant industry developments.
• Delivers exceptional customer service.
• A self-starter.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office Closures

If your location preference is for the following site, its important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

Leeds Location

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.

Behaviours

Well assess you against these behaviours during the selection process:

• Changing and Improving
• Seeing the Big Picture
• Working Together

We only ask for evidence of these behaviours on your application form:

• Changing and Improving

Technical skills

Well assess you against these technical skills during the selection process:

• Threat understanding from the Government Security Profession Framework

Benefits

Alongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

Things you need to know

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history, previous experience and qualifications. Your CV should focus on your most recent and relevant experience, demonstrating how it meets the person specifications outlined in the advert.
• A name-blind 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience make you suitable for this role. Please provide clear examples, including facts, outcomes and results to demonstrate how you meet the Essential Criteria outlined in the advert.
• Separate 250-word statement addressing the specified Behaviour - Changing and Improving (Lead Behaviour). You should use the STAR (Situation, Task, Action and Result) format, using a relevant example.

Sift

In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your behaviour statement, your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview, your Experience will be accessed. You will be asked to evidence your experience in Threat understanding from the Government Security Profession Framework. You will also be asked Behaviour-based questions to explore in detail what you are capable of relating to the behaviours - Changing Improving, Seeing the Big Picture, Working Together. You will also be asked Strength-based questions to also explore what you enjoy and your motivations relevant to the job role.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.

The HMRC app can help you with your application. The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process.

Download the HMRC app now and save your National Insurance number to your digital phone wallet.

How to download the HMRC app and sign up for an account. Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account.

Merit List

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Hybrid working at HMRC

HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should contact the UBS Recruitment team as soon as possible before the closing date to discuss your needs.

Technical Support

If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days.

Additional Security Information

Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Developed Vetting (DV) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for DV is 10 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found.