Location
Birmingham, Bristol, Cambridge, Canary Wharf, Cardiff , Carmarthen, Colchester, Croydon, Durham, Eastbourne, Exeter, Folkestone, Hull, Lancaster, Leeds, Liverpool, Manchester, Newcastle-upon Tyne, Norwich, Nottingham, Oxford, Plymouth, Preston, Sheffield, Southampton, St Austell, Stoke-on-Trent, Swansea, Wembley and Wrexham.
About the job
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This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC.
HMRC Valuation Office are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.
Job description
Role Overview
We are looking for graduates who have completed, or are due to complete, a RICS-accredited degree aligned to the RICS Valuation pathway or any of the pathways listed in the Essential Criteria section below. Our graduate training programme offers the opportunity to develop your professional skills and gain practical experience across a range of property and valuation work and includes structured support through the RICS Assessment of Professional Competence (APC) programme, enabling you to work towards achieving Chartered Surveyor (MRICS) status.
The Valuation Office (VO) offers a dynamic and fast-paced working environment where no two days are the same. As a Graduate Surveyor, you will undertake property inspections, collect and analyse property, rental and market evidence, and apply valuation principles, legislation and professional judgement to support accurate valuation and taxation decisions. Working as part of a supportive and knowledgeable team, you will manage your own case load, prioritising activities to ensure compliance with statutory timescales and organisational commitments.
The work you undertake is subject to business need and will see you play an active role in delivering valuation outcome as part of a high-quality surveying and valuation service. Working alongside Chartered Surveyors will strengthen your technical and professional capabilities along with providing the opportunity to build professional networks.
Key responsibilities
- Undertake property inspections, measurements and data collection activities to support accurate valuation and casework decisions.
- Research, analyse and interpret property, rental and market evidence to inform valuations and recommendations.
- Progress valuation and taxation cases, reviewing evidence and reaching reasoned conclusions supported by legislation, valuation practice, and professional judgement.
- Prepare reports, case notes and valuation documentation to support decision making and maintain accurate records.
- Communicate effectively with customers, professional representatives and colleagues to gather information, explain decisions and resolve queries.
- Support the preparation of appeals and tribunal cases, including compiling evidence and, where appropriate, attending tribunals as an advocate or expert witness.
- Collaborate with colleagues and specialist teams to deliver high-quality surveying and valuation services.
- Manage and prioritise a varied workload, ensuring deadlines are met.
- Maintain and develop technical knowledge of valuation principles, legislation and professional standards relevant to the role.
- Actively participate in the RICS Assessment of Professional Competence (APC) programme and undertake continuous professional development activities to achieve Chartered Surveyor (MRICS) status.
Person specification
To be successful in this role, you will be naturally curious, motivated to learn, and enthusiastic about developing your knowledge of surveying, valuation and the wider property profession. You will be committed to your personal and professional development, proactively seeking opportunities to build the skills, experience and technical expertise required to succeed in the role and support your progression towards Chartered Surveyor (MRICS) status through the Assessment of Professional Competence (APC).
Essential Requirements
We are looking for candidates who meet the below eligibility criteria:
- Exhibit sound analytical skills with the ability to evaluate information, drawing on evidence to make reasoned decisions, solve problems and reach balanced conclusions.
- Be able to communicate complex information clearly and effectively both vernally and in writing, adapting your approach to different audiences and building positive working relationships with a range of people.
- Have well - developed organisational skills, with the ability to prioritise competing demands, demonstrating personal responsibility, attention to detail and the ability to deliver high-quality outcomes to agreed timescales.
- Demonstrate the ability to work effectively with colleagues and stakeholders, contributing to shared goals, supporting others, and maintaining a professional, customer-focused approach in all interactions.
- Have a genuine interest in property, valuation or the built environment, with a commitment to developing new skills and knowledge, and a strong motivation to achieve Chartered Surveyor (MRICS) status through the APC programme.
- A full UK driving licence is essential to this role. A provisional licence is accepted at time of application however a FULL licence must be attained and evidenced within 6 months of take up date. However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact resourcingteamvo@hmrc.gov.uk before you start/submit your application with your details to discuss this further.
- Be willing and able to travel on a regular basis to undertake property inspection or attend training, including potential overnight stays.
In addition, you must hold one of the following:
Undergraduate Eligibility Criteria
Hold a RICS accredited Real Estate or Valuation degree at 2:2 or above OR will expect to hold one by 30th July 2027.
Please note your qualification must be fully complete and awarded by this date.
Post Graduate Eligibility Criteria
Hold a RICS accredited Masters in Real Estate or Valuation
Please note applications are also welcome from candidates who will be in their final trimester and awaiting full award confirmation at the time of anticipated start. In such cases this must be supported by a transcript of results received up to that date with only the final credit outstanding.
For both undergraduate and post graduate degrees, it is essential you confirm your degree meets the eligibility criteria. Please check it is listed here https://www.ricscourses.org, filtering on the Valuation pathway or any of the pathways listed below:
- Commercial Real Estate
- Residential
- Planning and Development
- Rural
- Property Finance and Investment
- Corporate Real Estate
Licences
Hold a full UK / EU driving licence – a provisional licence is accepted at the time of application, however a FULL licence must be attained and evidenced within 6 months of take up date.
If you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact resourcingteam@voa.gov.uk before you start/submit your application , with your details to discuss this further.
Qualifications
Undergraduate Eligibility Criteria:
Hold a RICS accredited Real Estate or Valuation degree at 2:2 or above OR will expect to hold one by 30th July 2027.
Please note your qualification must be fully complete and awarded by this date.
OR
Post Graduate Eligibility Criteria:
Hold a RICS accredited Masters in Real Estate or Valuation
Please note applications are also welcome from candidates who will be in their final trimester and awaiting full award confirmation at the time of anticipated start. In such cases this must be supported by a transcript of results received up to that date with only the final credit outstanding.
For both undergraduate and post graduate degrees, it is essential you confirm your degree meets the eligibility criteria. Please check it is listed here https://www.ricscourses.org, filtering on the Valuation pathway or any of the pathways listed below:
- Commercial Real Estate
- Residential
- Planning and Development
- Rural
- Property Finance and Investment
- Corporate Real Estate
Behaviours
- Communicating and Influencing
- Making Effective Decisions
- Working Together
- Leadership
Technical skills
- At the Assessment Centre you will be required to conduct a 10-minute presentation where we will assess your technical and presentation skills. Information on the presentation topic will be provided to you if you are shortlisted for the next stage.
Benefits
Alongside your salary of £32,500, HM Revenue and Customs contributes £9,415 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a Civil Service Pension with an average employer contribution of 28.97%.
- Pension- We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
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