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- Tasks: Lead a critical project to transform payment processes at HMRC.
- Company: Join HMRC, a key player in the UK government, managing payments efficiently.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on payment strategies while enhancing customer experiences.
- Qualifications: Experience in consultancy and project delivery is essential for this role.
- Other info: Locations include Glasgow, Leeds, and Worthing; perfect for those seeking diverse work environments.
The predicted salary is between 48000 - 72000 £ per year.
Locations: Glasgow, Leeds, Worthing
HMRC Payments are responsible for payments in and out of HMRC and future payment strategy. This includes working with banking suppliers, IT suppliers, Government Banking Services, HM Treasury, and business areas across HMRC and Government.
The successful applicant will lead a complex, critical project, which oversees the changes needed to transform payments related business processes from complex, multiple and individual activities to a single set of generic, functional processes.
Experience in consultancy and project delivery to successfully manage complex operational projects within challenging timescales, scope, and cost is essential.
The successful candidate will:
- Standardise, harmonise and improve payment processes across HMRC.
- Develop and evolve processes and functions to improve the overall customer experience.
HMRC Payments - Strategic Lead employer: HMRC Careers
Contact Detail:
HMRC Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HMRC Payments - Strategic Lead
✨Tip Number 1
Familiarise yourself with HMRC's current payment processes and any recent changes in legislation or technology that may impact these. This knowledge will help you demonstrate your understanding of the role and how you can contribute to improving these processes.
✨Tip Number 2
Network with professionals in the field of payments and project management, especially those who have experience with HMRC or similar government organisations. Engaging in conversations can provide insights into the challenges faced and the skills needed for the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully led complex projects. Highlight your ability to manage timelines, budgets, and stakeholder expectations, as these are crucial for the Strategic Lead position.
✨Tip Number 4
Stay updated on trends in payment technologies and customer experience improvements. Being able to speak knowledgeably about innovations in the field will show your commitment to evolving payment processes and enhancing customer satisfaction.
We think you need these skills to ace HMRC Payments - Strategic Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the HMRC Payments - Strategic Lead position. Tailor your application to highlight relevant experience in consultancy and project delivery.
Highlight Relevant Experience: Emphasise your experience in managing complex operational projects. Provide specific examples of how you've standardised or improved processes in previous roles, particularly in a financial or governmental context.
Showcase Leadership Skills: Since this role involves leading critical projects, make sure to illustrate your leadership capabilities. Discuss instances where you have successfully led teams or initiatives, focusing on outcomes and improvements.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences directly to the job requirements. Explain why you're passionate about transforming payment processes and how you can enhance the customer experience at HMRC.
How to prepare for a job interview at HMRC Careers
✨Understand the Payment Landscape
Familiarise yourself with the current payment processes within HMRC and the broader government framework. Being able to discuss recent changes or challenges in payment strategies will show your knowledge and interest in the role.
✨Demonstrate Project Management Skills
Prepare examples from your past experiences where you successfully managed complex projects. Highlight your ability to work under pressure, meet deadlines, and deliver results within budget, as these are crucial for this role.
✨Focus on Customer Experience
Think about how payment processes can impact customer experience. Be ready to discuss ideas on how to standardise and improve these processes, showcasing your strategic thinking and customer-centric approach.
✨Engage with Stakeholders
Show that you understand the importance of collaboration with various stakeholders, including banking suppliers and government services. Prepare to discuss how you would manage these relationships to ensure successful project delivery.
